STEPHANIE HUTCHISON
Long Beach,Ca
Summary
More than seventeen years of professional serving experience. Over fifteen years bartending experience with over 7 years of supervisor and management role experience as well. Exemplify leadership qualities and professionalism. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced restaurants. Proven ability to handle currency and financial transactions accurately
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Bartender/ Bar Supervisor
Catal and Uva Bar/Centrico
01.2015 - Current
- Technical knowledge of beer, wine and spirits
- Fast paced, high volume work ethic
- Full knowledge of inventory and products
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
Lead Trainer and Lead Bartender
Maggianos
01.2011 - 01.2015
- High volume craft cocktail environment
- Bar and server catering services
- Travel trainer for the brand (Opened two restaurants)
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Completed inventory accounts to keep records current and promote accurate ordering.
Head Trainer/ Lead Server
Kings Fish House
01.2006 - 01.2011
- Major bar and service catering events for USC
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
BS - Biology
University of Michigan - Ann Arbor
Ann Arbor, MISkills
- Legal Compliance
- Skilled in Mediation
- Guest Satisfaction
- Policy Implementation
- Aloha POS and Micros
- Cocktail Knowledge
- Suggestive Selling
- Food and Beverage Management
- Staff Training
- Reconciling Cash Drawers
- Safe Serving Knowledge
- Food Handling
- Wine and Liquor Expertise
- Shift Scheduling
- Liquor Law Compliance
- Supervision
- Mentoring
Certification
- Food Handler Certified
- RBS certified
- Serve safe Certified
Timeline
Lead Bartender/ Bar Supervisor
Catal and Uva Bar/Centrico
01.2015 - Current
Lead Trainer and Lead Bartender
Maggianos
01.2011 - 01.2015
Head Trainer/ Lead Server
Kings Fish House
01.2006 - 01.2011
BS - Biology
University of Michigan - Ann Arbor
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