Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Igbokwe

Summary

Motivated and results-driven professional with a strong work ethic and a passion for efficiency and growth. Adaptable team player with the ability to contribute individually or collaboratively to achieve business goals and enhance performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Outbound Customer Service Representative

Houston Methodist
11.2023 - 08.2024

Make 40-75 outgoing calls per day to customers or prospects to promote products, conduct surveys, gather information, or provide support. Responsible for meeting call targets, maintaining accurate records, and delivering excellent communication and customer service

Beauty Consultant

Target
12.2019 - 09.2023

Assisted customers with product selection, maintained store organization, managed inventory, and supported team training through product presentations.

Clinical Assistant

Houston Health Department
07.2020 - 07.2021

Supported COVID-19 testing operations by creating data spreadsheets, assembling registration materials, collecting specimens, and communicating test results. Maintained strict patient confidentiality and accurately managed medical records. Proficient in Microsoft Office and data entry software

Lead Teacher

Montessori School Of Downtown
05.2018 - 11.2019

Developed and executed age-appropriate lesson plans aligned with state curriculum guidelines. Monitored and documented student progress across developmental areas. Facilitated nutritious meal and snack times, applied effective behavior management strategies, and organized engaging educational activities including arts, music, and play.

Recreational Staff Member

Sheila Umphrey Recreational Sports Center
10.2017 - 02.2018

Assisted in daily operations of a sports center by organizing equipment, enforcing safety protocols, providing customer service, maintaining cleanliness, and administering first aid when needed.

Education

Bachelor of Science - Nursing

Lamar University
Beaumont, TX
05-2027

Associate of Science - Biology

Houston Community College
Houston, TX
12-2024

Skills

  • Records and Inventory Management
  • Google cybersecurity (linux & python)
  • Microsoft office products (SAP, word, excel)
  • 35 WPM speed

Certification

Infant, Child, and Adult CPR

First Aid

NIMS

Google Cybersecurity

Timeline

Outbound Customer Service Representative

Houston Methodist
11.2023 - 08.2024

Clinical Assistant

Houston Health Department
07.2020 - 07.2021

Beauty Consultant

Target
12.2019 - 09.2023

Lead Teacher

Montessori School Of Downtown
05.2018 - 11.2019

Recreational Staff Member

Sheila Umphrey Recreational Sports Center
10.2017 - 02.2018

Bachelor of Science - Nursing

Lamar University

Associate of Science - Biology

Houston Community College
Stephanie Igbokwe