Stephenie Jackson
Portland,OR
Summary
Safety-focused transportation and logistics professional with over 10 years of experience in commercial driving, operations leadership, customer service, and warehouse/distribution environments. Currently operating as a city driver with FedEx Freight, with experience in local pickup and delivery, route management, freight handling, and customer-facing logistics. Holds CDL-A with Hazmat, Air Brake, Doubles/Triples, Passenger, and CDL-B experience. Proven background leading teams, managing operations, maintaining DOT compliance, and delivering exceptional service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Fedex City Driver
Feded Freight
Portland, OR
07.2025 - 02.2026
- Operated delivery vehicles safely and efficiently to transport freight within city limits.
- Adhered to safety protocols and regulations while maintaining vehicle cleanliness and functionality.
- Collaborated with dispatch team to optimize delivery routes and minimize transit times.
- Loaded and unloaded cargo, ensuring proper handling of goods during transportation.
- Communicated effectively with customers regarding delivery schedules and service updates.
- Assisted in training new drivers on company policies and safe driving practices.
- Maintained accurate records of deliveries, mileage, and fuel usage for reporting purposes.
- Conducted thorough pre-trip inspections, identifying potential issues before they became problematic on the road.
- Communicated effectively with dispatchers, relaying pertinent information regarding delays or unexpected situations along the route.
- Maintained a clean driving record, ensuring safe and responsible driving practices at all times.
IBEW Electrician Apprentice
IBEW Local 48
Portland, OR
08.2023 - 07.2025
- Installed, repaired, and maintained electrical systems in residential and commercial settings.
- Interpreted blueprints and technical diagrams to execute electrical installations efficiently.
- Conducted routine inspections of electrical systems to ensure compliance with safety standards.
- Collaborated with team members to troubleshoot complex electrical issues effectively.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Stored and maintained power tools and equipment for each job.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
School Bus Driver
Student Transportation of America, STA
Portland, OR
10.2022 - 09.2024
- Ensured student safety during transportation by adhering to all traffic regulations and company protocols.
- Conducted pre-trip inspections to maintain vehicle safety and operational readiness.
- Monitored student behavior on buses, addressing issues promptly to foster a positive environment.
- Communicated effectively with parents and school staff regarding schedules and safety concerns.
- Managed route planning efficiently, optimizing travel time while ensuring timely arrivals at schools.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Operations Manager
BanksyLand
Portland, OR
02.2021 - 10.2022
- Streamlined operational processes, enhancing efficiency across multiple departments.
- Led cross-functional teams to implement cost-saving initiatives and improve service delivery.
- Developed training programs for staff, fostering skill development and operational excellence.
- Analyzed workflow data to identify bottlenecks and proposed actionable solutions for improvement.
- Oversaw inventory management, ensuring optimal stock levels and reducing waste.
- Conducted regular performance evaluations, providing constructive feedback to drive employee growth.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
Education
Associate of Science - Psychology
Portland State University
Portland, OR11-2027
Skills
- Positive attitude and demeanor
- Strong communication skills
- Safe driving practices
- Decision-making under pressure
- CDL-A Hazmat Endorsement
- Air Brakes Doubles/Triples
- Route Delivery
- Pickup & Delivery (P&D)
- DOT Compliance /
- Vehicle Inspections
- Customer Service
- Team Leadership
- Warehouse Operations / Forklift
Timeline
Fedex City Driver
Feded Freight
07.2025 - 02.2026
IBEW Electrician Apprentice
IBEW Local 48
08.2023 - 07.2025
School Bus Driver
Student Transportation of America, STA
10.2022 - 09.2024
Operations Manager
BanksyLand
02.2021 - 10.2022
Associate of Science - Psychology
Portland State University