Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteLocation: Denham Springs, LA, USBaton Rouge, LAWalker, LA
Open to relocation: No
Open To Work
STEPHANIE JACKSON
Denham Springs,LA
Work Preference
Summary
Approachable and reliable professional with strong communication and customer service expertise. Excels in building relationships, addressing customer needs, and resolving issues while fostering a welcoming environment. Organized and detail-oriented, committed to leveraging interpersonal skills and work ethic to enhance customer experiences and contribute to company growth.
Overview
27
27
years of professional experience
Work History
Hairstylist
Hair by Stephanie
03.2025 - Current
- Operated an independent hairstyling business through booth-rental arrangement, fostering client loyalty and repeat business.
- Provide haircuts and professional hair services to customers.
- Delivered professional customer service, building positive relationships that enhanced client satisfaction and retention.
- Scheduled client appointments efficiently, customer needs, and daily responsibilities independently.
- Balanced various client needs simultaneously while providing quality service to clients.
- Managed daily business finances, ensuring accuracy and accountability in transactions.
- Maintain an organized and professional work environment.
Hairstylist/Manager
Just 4 Him Haircuts
12.2018 - 01.2025
- Oversaw daily salon operations to ensure seamless business activities and customer satisfaction.
- Balanced management duties, customer service, and salon operations to maintain workflow efficiency.
- Coordinated salon staff scheduling and addressed workplace concerns to foster a supportive work environment.
- Provided professional customer service and assisted customers with questions and concerns.
- Resolved customer disputes through effective communication and problem-solving techniques, and worked to resolve issues professionally and respectfully.
- Built positive relationships with customers and helped maintain a welcoming salon environment.
- Executed haircuts according to client preferences and industry standards and provided personal services to customers.
- Handled daily deposits and cash-related responsibilities with accuracy and accountability.
Customer Service Representative
Hibernia Mortgage
05.2000 - 11.2005
- Addressed customer inquiries and resolved concerns regarding mortgage accounts, enhancing overall customer satisfaction.
- Guided customers through collection-related inquiries and account questions, providing timely and effective solutions.
- Delivered professional, courteous customer service while resolving issues.
- Clarified escrow processes and addressed account issues for customers, ensuring accurate information and support.
- Managed multiple customer needs while maintaining accuracy and attention to detail.
- Processed mortgage payments with attention to detail and accuracy during customer transactions.
Education
CNA Certificate - Medical
Mia's Medical College
Baton Rouge, LACosmetology License - Cosmetology
Denham Springs Beauty College
Denham Springs, LAHigh School Diploma - undefined
Denham Springs High School
Denham Springs, LASkills
Salon operations management
Appointment coordination
Creative design
Trend awareness
Customer support
Client retention
Issue resolution
Effective communication
Multitasking
Team collaboration
Inventory management
Reliable attendance
Timeline
Hairstylist
Hair by Stephanie
03.2025 - Current
Hairstylist/Manager
Just 4 Him Haircuts
12.2018 - 01.2025
Customer Service Representative
Hibernia Mortgage
05.2000 - 11.2005
High School Diploma - undefined
Denham Springs High School
CNA Certificate - Medical
Mia's Medical College
Cosmetology License - Cosmetology
Denham Springs Beauty College