Stephanie James
CMAP
New York
9
years of professional experience
Adaptable delivery professional with a strong focus on customer service and problem-solving. Experienced in managing deliveries, ensuring compliance with safety standards, and maintaining accurate documentation to enhance customer satisfaction.
Work History
Delivery Courier
1 Year 4 Months- Utilized GPS technology for efficient route planning and navigation, reducing delivery times.
- Coordinated timely deliveries across designated routes to ensure customer satisfaction.
- Ensured compliance with safety standards while handling packages during transport.
- Maintained accurate records of deliveries, including tracking and documentation processes.
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
- Contacted customers to confirm delivery details and locations.
- Utilized GPS navigation systems to navigate faster routes.
- Delivered packages to customer doorsteps and business offices.
Porter
1 Year 5 Months- Maintained cleanliness and organization of facilities to ensure safe environments for children.
- Provided support during events by transporting supplies and equipment efficiently.
- Assisted in setup and breakdown of activity spaces for after-school programs.
- Monitored student interactions to maintain a positive and inclusive atmosphere.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Education
High School Diploma
Skills
GPS technology
Package delivery and Pick-up
Load optimization
Safety compliance
Route optimization
Attention to detail
Time management
Punctuality
Customer service
Problem-solving
Flexibility
Energy conservation
Timeline
Delivery Courier
CMAP
10.2023 - 02.2025Read More
Porter
After School Programs Inc.
01.2016 - 06.2017Read More
South Bronx Preparatory
High School Diploma
Read More