Open To Work
Stephanie Janacek
Meals on Wheels Central Texas
Austin,TX
Work Preference
Desired Job Title
Neighbor Support Administrative SpecialistIntern
Work Type
Part Time
Location Preference
RemoteOn-Site
Location:
Austin, TX
Open to relocation:
No
Important To Me
Flexible work hours
Proactive administrative specialist known for exceptional multitasking abilities and strong attention to detail. Experience in collaborative team environments, delivering effective administrative support and fostering improved organizational processes.
1
Certification
2
Years of experience
Work History
Neighbor Support Administrative Specialist
2 Years 2 Months
Meals on Wheels Central Texas - Austin, TX | 04.2024 - Current
- Developed and maintained comprehensive filing systems for client records and program documentation.
- Streamlined communication processes between clients, volunteers, and staff to enhance service delivery efficiency.
- Trained new volunteers on operational procedures and best practices for effective service execution.
- Collaborated with team members to identify process improvements, enhancing overall organizational effectiveness.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Intern
3 Months
Workforce Solutions Capital Area - Austin, TX | 01.2024 - 04.2024
- Supported development of workforce initiatives through research and analysis of community needs.
- Assisted in organizing job fairs, connecting employers with potential candidates effectively.
- Conducted outreach efforts to engage underrepresented populations in workforce programs.
- Sorted and organized files, spreadsheets, and reports.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed multi-line phone system, ensuring prompt and courteous responses to client inquiries.
- Managed multi-line telephone system and greeted claimants during office visits.
- Proven ability to learn quickly and adapt to new situations.
Education
Registered Behavioral Health Technician Courses - RBT
University of San Antonio - San Antonio, TX
06-2026
Skills
Customer relations
Proofreading
Verbal communication
Proficient in Salesforce
Office record management
Data entry
Customer service
Attention to detail
Accomplishments
- Collaborated with a team of 14 in the development of neighbor care support
- Collaborated with volunteers to ensure quality and efficient care of clients
- Updated and maintained company database to reflect current and accurate client records for more than 1000 accounts
- Responded to over 50 customer inquiries each day
- Recognized by customers and management for expedient and effective service
Certification
- Introduction to communication skills
- Supporting individuals with intellectual disabilities and mental illness
- Executive assistant skills
- Introduction to Spanish
- Medication management and administration
- 40 hours of completed registered behavioral health technician courses
Timeline
Neighbor Support Administrative Specialist
Meals on Wheels Central Texas
04.2024 - CurrentRead more
Intern
Workforce Solutions Capital Area
01.2024 - 04.2024Read more
University of San Antonio - Registered Behavioral Health Technician Courses, RBT
Read more