Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Parade Lead
Disneyland Resort
Anaheim, CA
05.2024 - Current
Facilitated communication between performers and parade coordinators.
Conducted safety checks before, during, and after the parade to ensure everyone's safety.
Inspected equipment before use to ensure it was in working condition according to safety regulations.
Helped coordinate logistics related to transportation of equipment used during performance.
Monitored weather conditions throughout the day and communicated any changes to management.
Brand Ambassador
Elevate Staffing
Los Angeles, CA
01.2022 - Current
Collaborated with creative professionals to develop effective marketing strategies.
Provided detailed reports on promotional activities and sales results.
Provided customer service support during promotional events or when needed.
Assisted with creating digital advertisements for various online platforms.
Engaged customers through social media platforms to create a sense of community around the brand.
Entertainment Supervisor
Halloween Horror Nights
Universal City, CA
08.2023 - 11.2023
Managed daily operational processes associated with running an effective entertainment program.
Scheduled shifts, assigned tasks, and managed payroll for entertainment staff.
Developed relationships with local vendors in order to uphold creative expectations.
Collaborated with other departments.
Worked closely with performers to ensure that shows ran smoothly and efficiently.
Managed supply inventory for team and distributed resources to meet demand.
Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
Entertainment Event Supervisor
Universal Studios Hollywood
Universal City, CA
01.2023 - 11.2023
Communicated regularly with clients regarding their needs prior to the event date.
Supervised event staff to ensure tasks were completed on time and efficiently.
Recruited additional staff members when necessary based on workload requirements.
Prepared daily summaries of activities at each event detailing successes and areas needing improvement.
Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
Organized casting documents such as contracts, releases, and call sheets.
Parade Training Specialist
Disneyland Resort
Anaheim, CA
12.2019 - 10.2022
Identified areas for improvement within existing training programs and provided recommendations for change.
Assisted in developing training plans for new hires and existing employees.
Developed and maintained training materials, including job aids, handouts, and presentations.
Provided ongoing coaching and mentoring services to help learners improve their skillsets.
Dance Party Lead
Disneyland Resort
Anaheim, CA
04.2018 - 10.2022
Assisted with costume fittings, rehearsals, and warm-ups.
Demonstrated strong leadership skills while motivating fellow dancers throughout production processes.
Ensured that all necessary props were available before each performance.
Attended meetings with producers, directors, and stage managers regarding upcoming projects or shows.
Provided feedback to individual dancers on their progress and technique corrections.
Collaborated with directors to ensure that all production elements were met in a timely manner.
Maintained a safe working environment at all times during rehearsals and performances.
Senior Guest Experience Manager – Housekeeping/Custodial at Walt Disney Parks and Resorts – Disneyland ResortSenior Guest Experience Manager – Housekeeping/Custodial at Walt Disney Parks and Resorts – Disneyland Resort