Stephanie Johnson
BALTIMORE,MD
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
9
9
years of professional experience
Work History
Security Shift Supervisor
Andy Frain Services
Towson, MD
07.2022 - Current
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Recorded incident reports with detailed accounts of occurrences.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Security Officer
Allied Universal Security Services
Towson, MD
11.2017 - 07.2022
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Evaluated officer competencies regularly, identifying areas for improvement and providing constructive feedback accordingly.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled assigned areas to provide guest assistance while remaining alert for suspicious circumstances or individuals.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Machine Operator
Zacros America
New Castle, DE
06.2015 - 06.2017
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Performed general housekeeping and cleaning tasks.
Education
High School Diploma -
Edmondson Westside High School
Baltimore, MDSkills
- Regulatory Compliance
- Emergency Management
- AED Training
- Physical Restraint Training
- Emergency Response
- Dispatch
- CCTV Monitoring
- First Aid/CPR
Timeline
Security Shift Supervisor
Andy Frain Services
07.2022 - Current
Security Officer
Allied Universal Security Services
11.2017 - 07.2022
Machine Operator
Zacros America
06.2015 - 06.2017
High School Diploma -
Edmondson Westside High School