Stephanie Keeton
Dayton,OH
Summary
Dynamic and service-oriented professional with experience at Olive Garden, excelling in high-pressure environments and building guests relationships. Proven ability to train new staff and maintain compliance with health regulations. Skilled in cash register operation and adept at handling difficult customers, ensuring exceptional service and satisfaction.
Overview
27
27
years of professional experience
Work History
Bartender
Olive Garden
Dayton, OH
07.2021 - 04.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Warehouse Associate
Oberers Flowers
Dayton, OH
02.2021 - 06.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Laundry and Dry Cleaning Assistant
Majestic Cleaners
Fairborn, OH
12.1997 - 04.2003
- Delivered exceptional customer service when interacting with clients during drop-off and pick-up times, addressing any concerns or questions professionally.
- Expedited order processing by accurately tagging each garment with corresponding client information and special instructions.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Operated machines correctly by following machine instructions and safety regulations.
Education
High School Diploma - General Studies, Applied Prep Courses
Northridge High School
Dayton06.1998
Skills
- Engaging personality
- Handling difficult customers
- Cash register operation
- Service-oriented mindset
- Food service
- Microsoft and POS knowledge
- Alcohol awareness
- New hire training
- Easy adaptation to fast paced environment
Timeline
Bartender
Olive Garden
07.2021 - 04.2025
Warehouse Associate
Oberers Flowers
02.2021 - 06.2021
Laundry and Dry Cleaning Assistant
Majestic Cleaners
12.1997 - 04.2003
High School Diploma - General Studies, Applied Prep Courses
Northridge High School