STEPHANIE KIM

• Verified accuracy of product labels, including expiration dates and lot numbers.
• Maintained records of all nonconforming products and completed corrective actions as required.
• Consulted with engineers to resolve quality, production, and efficiency problems.
• Monitored production processes to ensure quality standards were met and documented results of inspections.
• Performed first article inspection on incoming raw materials.
• Communicated effectively with management regarding progress toward meeting quality objectives.
• Ensured compliance to the applicable industry standards, such as ISO 9001, AS9100 and TS16949.
• Conducted dimensional inspections on manufactured parts using calipers, micrometers, height gauges, and thread gauges to ensure adherence to specifications.

• Implemented quality assurance protocols to enhance overall product safety and effectiveness.
• Reject all products and materials that fail to meet quality expectations.
• Read blueprints, plans, and specifications to understand the requirements of products and services.

• Perform visual and mechanical inspection of materials in accordance with the design drawings, and process them in accordance with procedures.
• Measure product dimensions, examine functionality, and compare the final product to the specifications.

• Supervise 15-50 employees, ensuring workflow efficiency and quality in a high-paced environment.
• Collaborate with contractors and QA to inspect and maintain product quality standards.
• Conduct daily team meetings to outline tasks and maintain clear communication.
• Perform room assessments and report updates to management, ensuring product quality and addressing issues promptly.
• Led cross-functional teams to optimize workflow efficiency, resulting in improved product quality and streamlined operations in a fast-paced environment.
• Fostered strong partnerships with contractors and QA teams, implementing rigorous quality control measures to maintain high product standards.
• Drove compliance with company policies through effective communication and enforcement, enhancing overall team performance and professionalism.
• Executed AS9102-compliant first article reports, ensuring high-quality standards and precision.
• Performed optical bonding and assembly on complex units, enhancing product reliability and efficiency.
• Adhered to strict lab protocols for chemical mixtures and contamination control, maintaining safety and quality.
• Participated in team problem-solving projects, contributing to process improvements and team cohesion.
• Conducted detailed product inspections using advanced instruments, ensuring accuracy and compliance.
• Conducted precise optical bonding on complex assemblies, adhering to lab protocols for chemical handling and equipment use, ensuring quality control.
• Implemented contamination control measures and sanitation procedures, significantly enhancing product quality and reducing defect rates.
• Meticulously operated specialized tools and equipment, maintaining high standards of precision in optical bonding tasks.

• Evaluated data from tests to determine if products meet specifications or identify areas of improvement.
• Conducted routine inspections of laboratory equipment to ensure proper working condition.
• Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
• Participated in internal audits conducted by Quality Assurance personnel ensuring compliance with applicable regulatory requirements.
• Adjusted, repaired and replaced defective equipment parts and materials.
• Calibrated, validated or maintained laboratory equipment.
• Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
• Trained other analysts to perform laboratory procedures and assays.
• Received and inspected raw materials.
• Maintained lab cleanliness and safety standards.
• Reviewed documents such as SOPs, work instructions, batch records for accuracy and completeness prior to submission for approval.

• Provide excellent customer service to all casino guests.
• Ensure all games, payouts and collections are done accurately for both casino bank and casino guests.
• Oversee distribution, collection and inventory of gaming chips, cards and dealing machines.
• Led casino banking operations, ensuring compliance with DOJ and CGC regulations while maintaining accuracy in game transactions and chip management.
• Optimized customer service protocols, enhancing guest satisfaction and streamlining payout processes for improved operational efficiency.
• Implemented rigorous inventory control measures for gaming chips, cards, and dealing machines, minimizing discrepancies and potential losses.
• Fostered a team-oriented environment, coordinating with staff to ensure seamless gaming experiences and prompt resolution of guest concerns.
• Pioneered new banking procedures, reducing transaction times and enhancing overall casino floor efficiency without compromising accuracy.
• Assigned day to day customer inquiries, problem solving, and providing excellent customer to customer phone calls.

• Coordinated domestic and international travel arrangements for clients, including airfare, hotel, and transportation bookings.
• Updated office documentation system to maximize efficiency and boost productivity.+
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Responded to customer issues to provide immediate resolution and improve retention.
• Developed and maintained filing systems for confidential documents and records.
• Processed invoices for payment using accounting software applications.
• Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
• Managed database systems containing customer contact information.