Stephanie King
Agency For Community Transit
Cahokia Heights,IL
18
years of professional experience
Results-driven professional with extensive experience in mass transit operations. Known for strong vehicle inspection and schedule adherence skills. Ready to leverage expertise to improve operational efficiency and deliver exceptional service.
Work History
Mass Transit Bus Operator
17 Years 8 Months- Operated transit buses safely, ensuring compliance with traffic regulations and safety protocols.
- Conducted pre-trip inspections, identifying and addressing mechanical issues to maintain vehicle readiness.
- Collaborated with dispatch to optimize routes and schedules for efficient service delivery.
- Provided exceptional customer service, assisting passengers with inquiries and route information.
- Mentored new operators, sharing best practices for safety and customer engagement.
- Implemented improvements in operational procedures to enhance service reliability and efficiency.
- Resolved passenger concerns promptly, fostering positive community relations and trust in transit services.
- Trained staff on emergency response procedures, ensuring preparedness for unforeseen situations.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Education
GED
Skills
Safety compliance
Defensive driving
Vehicle inspection
Accident reporting
Route optimization
Schedule adherence
Wheelchair safety
Adaptive decision making
Interests
Cooking
I like trying new recipes and food trends.
Timeline
Mass Transit Bus Operator
Agency For Community Transit
09.2005 - 05.2023Read More
Cahokia High
GED
Read More
CDL
CDL ..Passed Medical annually and will increase availability in future. Class B