Stephanie Kingman
Tucson,AZ
Summary
Serviced-focused General Manager with 3+ years, dedicated to delivering positive customer experiences to promote loyalty and repeat business. Natural born leader with sound judgment, good planning abilities and interpersonal communication strengths. Proven problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
General Manager
The Parish Restaurant
10.2020 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Lead Bartender/Restaurant Bar Manager
The Parish Restaurant
10.2015 - Current
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Increased sales annually by creating and implementing marketing plans, menus, specials and promotions.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Lead Bartender
Giuseppe's Restaurant
10.2013 - 10.2015
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Took customer orders and capitalized on opportunities to sell specials
Education
No Degree - General Studies
Pima Community College
Tucson, AZ08.2005
High School Diploma -
Catalina High School
Tucson, AZ08.2001
Skills
- Project Management
- Quality Management
- Distribution Management
- Account Management
- Workflow Planning
- Schedule Management
- Hospitality Specialist
Timeline
General Manager
The Parish Restaurant
10.2020 - Current
Lead Bartender/Restaurant Bar Manager
The Parish Restaurant
10.2015 - Current
Lead Bartender
Giuseppe's Restaurant
10.2013 - 10.2015
No Degree - General Studies
Pima Community College
High School Diploma -
Catalina High School
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