Results-driven Operations Manager with a strong focus on employee training, safety regulation compliance, and customer satisfaction. Proven ability to enhance productivity and resolve issues swiftly, ensuring operational excellence.
Overview
22
22
years of professional experience
Work History
Operations Manager
Mule Train Inc
Hudson, IN
09.2006 - Current
Trained new employees on company policies and operational protocols, ensuring smooth integration into team.
Monitored compliance with safety regulations and company standards, fostering a safe work environment.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Supervised day-to-day workflow of employees, enhancing productivity and sustaining quality standards.
Paraprofessional
Lakeland High School
Lagrange, IN
08.2004 - 09.2006
Supported students with special needs in daily learning tasks and fostering social interactions.
Monitored student progress and communicated observations to educators to inform instructional strategies.
Maintained a safe and supportive learning environment for all students.
Assisted teachers in managing classroom dynamics and enhancing student engagement.
Education
Bachelor of Science - Physical Education K-12
Trine University
Angola, IN
05-2004
Some College (No Degree) - Physical Education K-12
Huntington University
Huntington, IN, IN
Skills
Operations management
Project management
Resource allocation
Safety compliance
Employee training
Customer satisfaction
Timeline
Operations Manager
Mule Train Inc
09.2006 - Current
Paraprofessional
Lakeland High School
08.2004 - 09.2006
Bachelor of Science - Physical Education K-12
Trine University
Some College (No Degree) - Physical Education K-12