Stephanie Kraemer
Beaumont,TX
Summary
Dynamic professional with a proven track record in customer engagement and problem-solving, honed across roles from AVON AMBASSADOR to Elderly Caretaker. Excelled in creating premier customer satisfaction and fostering key stakeholder relationships, demonstrating exceptional communication and multitasking abilities. Achieved notable improvement in client wellbeing and brand awareness, showcasing a unique blend of empathetic customer service and strategic decision-making.
Overview
18
18
years of professional experience
Work History
AVON AMBASSADOR
AVON
11.2024 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Served as organization ambassador at various charity events, promoting mission and values.
Kennel Technician
K9 Kwik Klips
10.2021 - 04.2022
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Cashier
Express Mart
04.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Receptionist
A1 Rentals
04.2017 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Elderly Caretaker
M.A.R.C.
03.2007 - 06.2012
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Developed strong relationships built on trust with both clients and their families through exceptional communication skills and genuine empathy.
- Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
- Advocated for clients'' best interests in complex situations involving healthcare decisions or interactions with external service providers.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NH08-2027
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Problem-solving
- Customer service
- Multitasking Abilities
- Excellent communication
- Decision-making
Languages
English
Full Professional
Timeline
AVON AMBASSADOR
AVON
11.2024 - Current
Kennel Technician
K9 Kwik Klips
10.2021 - 04.2022
Cashier
Express Mart
04.2020 - 08.2021
Receptionist
A1 Rentals
04.2017 - 02.2020
Elderly Caretaker
M.A.R.C.
03.2007 - 06.2012
Bachelor of Science - Psychology
Southern New Hampshire University
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