Stephanie Kraus
San Jose,CA
Summary
Knowledgeable with regard to inside sales, with proven ability to build strong customer relationships and address client needs effectively. Known for successfully resolving customer issues and enhancing satisfaction. Demonstrated expertise in communication and problem-solving.
Overview
16
16
years of professional experience
Work History
Inside Sales & Customer Service
So Bruce Barton Pump
04.2024 - 10.2024
- Handled customer inquiries, answered questions, and resolved problems in a timely manner service
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established new Accounts
Inside Sales and Customer Service
Bearing Engineering
10.2014 - 01.2024
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established new Accounts
- Managed incoming and outgoing freight
- Managed all inventory needs and placing stock orders
- Shipping and Receiving
- Accounts receivable
- Office Management
- Enhanced company reputation through active participation in industry events and networking opportunities.
- Developed customized solutions for clients based on their unique needs, fostering long-term partnerships.
Inside Sales/Counter Sales
US Bearing
04.2009 - 10.2014
- Streamlined inventory management to eliminate the need for stock replenishment
- Increased customer retention
- Built rapport with clients by providing quality customer service and problem solving
- Established personal connections with customers, exceeding customer service expectations
- Establish New Customers accounts
- Shipping and Receiving
- Loading and unloading Freight
Education
General Education -
Los Gatos High School
Los Gatos, CASkills
- Customer service
- Communication skills
- Time management
- Sales
- Inventory control
- Warehouse experience
- Forklift
- Packaging
Timeline
Inside Sales & Customer Service
So Bruce Barton Pump
04.2024 - 10.2024
Inside Sales and Customer Service
Bearing Engineering
10.2014 - 01.2024
Inside Sales/Counter Sales
US Bearing
04.2009 - 10.2014
General Education -
Los Gatos High School
Similar Profiles
Charlee GatlinCharlee Gatlin
Medical Assistant at Bruce W Barton MD Internal MedicineMedical Assistant at Bruce W Barton MD Internal Medicine
Brooke ColeBrooke Cole
Insurance Billing Coordinator at Dr. Bruce W. Barton, M.D., Inc.Insurance Billing Coordinator at Dr. Bruce W. Barton, M.D., Inc.
Grayson BruceGrayson Bruce
Worker at Ralph Jordan Bruce: Bruce FencingWorker at Ralph Jordan Bruce: Bruce Fencing