Stephanie Lagaisse

Sales Enablement & Supplier Strategy

• Partner directly with sales teams to identify and source suppliers that align with client needs and business goals
• Participated in sales process to align supplier selections with margin, quality, service, and performance objectives
• Supplier Analytics & Performance
• Analyze supplier spend, source selection and performance data to uncover opportunities for improvement.
• Vendor Management & Innovation
• Foster strong supplier relationships to ensure mutual success

Negotiate rebate programs and strategic agreements

• Fostered strong supplier relationships, enhancing collaboration for mutual success
• Cross-Functional Collaboration & Expertise
• Collaborate with departments including Sales, Sourcing, Purchasing, Client Service, Accounting, and Quality

Serve as subject matter expert in packaging materials, with deep knowledge of secondary and tertiary packaging commodities and the ability to master additional categories as business needs evolve

• Demonstrate resourcefulness in helping the company expand into new packaging categories and capabilities
• Facilitate supplier education events
• Collaborated with sales, sourcing, purchasing, client service, accounting, and quality teams to streamline processes and enhance supplier engagement

Program Management

• National account sales and customer support
• RFP management start to finish
• Contract management of customers'' contracts and supplier contracts. Manage documents in contract management system

Secondary Functions

• Provided support to ensure the continued success of functions previously held under the Strategic Manager role
• Supplier onboarding and qualification
• Supplier cost and client management
• Quoting support
• Regulatory compliance documentation
• ERP system configuration and maintenance
• Performance metric tracking and reporting
• Process and work instruction development
• Assist in training, troubleshooting, and process improvement efforts

Oversaw operations for strategic sourcing department to enhance procurement efficiency

• Work with sales and account management teams to define requirements for sourcing and quoting
• Maintain configuration of ERP system
• Meet budgetary requirements
• Manage workload balance between team members
• Supervise employees
• Manage escalations
• Provide training to employees
• Maintain relevant metrics
• Review and update processes and work instructions

• Developed and implemented sourcing strategies aligned with company goals to achieve cost savings and enhance supply chain efficiency
• Identify potential suppliers, conduct thorough evaluations, and select suppliers based on criteria such as cost, quality, reliability, and sustainability
• Negotiate favorable terms and conditions with suppliers and manage contracts to ensure compliance and mitigate risks
• Set up and maintain product pricing and terms including, set up items, suppliers, maintaining contracted supplier cost, and selling process in ERP system
• Develop and implement risk mitigation strategies to address potential supply chain disruptions and ensure continuity of supply
• Collaborate closely with internal stakeholders, including procurement, operations, quality assurance, and finance, to ensure alignment and successful execution of sourcing strategies
• Manage regulatory compliance documentation

• Utilized ERP systems for tracking inventory movements and maintaining accurate records.
• Monitored inventory levels to ensure optimal stock availability and minimize shortages.
• Conducted regular audits to verify stock accuracy and identify discrepancies.
• Collaborated with procurement team to streamline order processes and enhance supply chain efficiency.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Provided product information and support, enhancing customer satisfaction and retention rates.
• Assisted in processing orders using inventory management systems to ensure accurate fulfillment.
• Collaborated with team members to streamline service processes, improving response times.