Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Laguerre

North Miami,Fl

Summary

Dynamic Deli Associate with proven expertise at Publix , excelling in food safety and customer service. Recognized for enhancing customer satisfaction through meticulous food preparation and effective communication. Skilled in meat slicing and cash handling, consistently delivering high-quality products while maintaining a clean and organized workspace. Committed to promoting a positive shopping experience.

Offering excellent interpersonal skills and proactive approach to learning and excelling in deli environment. Delivers attention to detail and ability to quickly grasp new food preparation techniques. Ready to use and develop skills in customer service and food handling in open position.

Motivated in my line of work, offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli Associate

Publix
09.2022 - Current
  • Assisted in food preparation, ensuring freshness and quality of deli products.
  • Maintained cleanliness and organization of work area to meet safety standards.
  • Provided excellent customer service by answering inquiries and recommending products.
  • Operated slicing equipment safely, demonstrating proper techniques for various meats and cheeses.
  • Collaborated with team members to restock inventory efficiently during peak hours.
  • Learned to manage cash register, processing transactions accurately and quickly.
  • Adapted to changing menu items, maintaining knowledge of ingredients and preparation methods.
  • Supported promotional activities by arranging product displays attractively for customers.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Education

High School Diploma -

College Ernst Desir
Port-Au- Prince, Haiti
06-2001

Skills

  • Food safety
  • Safe food handling practices
  • Cleaning and sanitizing
  • Customer engagement
  • Cooking
  • Cleanliness and sanitation
  • Proper food handling
  • Reliability and punctuality
  • Meat slicing expertise
  • Meat cutting
  • Sandwich making
  • Honesty and integrity
  • Platter and tray preparation
  • Customer service
  • Effective customer communication
  • Salad preparation
  • Machine safety
  • Food services

Certification

CPR

Languages

French
Native or Bilingual

Timeline

Deli Associate

Publix
09.2022 - Current

High School Diploma -

College Ernst Desir
Stephanie Laguerre