Stephanie Latona
St. Augustine,FL
Summary
Expert in exceeding revenue targets for multiple rotating SNF sites based on need. Proven success with building internal and external relationships to expand referral base and increase volume with seamless transition of admissions to each site. Lead vertical integration with aligned and competing hospital systems, physician outreach, and program development. Participate in transitional care programs, partner with operational teams to expand clinical services when gaps were identified. Successfully manage a referral flow of 500+ referrals/ 150 admissions monthly with growth in skilled mix at each site
Overview
22
22
years of professional experience
1
1
Certification
Work History
Multi-site Admission Manager
Ascension Living
2022.06 - Current
- Met + exceeded revenue targets for multiple rotating sites within our diverse portfolio based on need for stability and growth.
- Built/ maintain successful relationships with multiple primary and back up teams at each site.
- Expanded referral base to increase volume of referrals and conversion rate.
- Vertical integration within our organization and outlying hospital systems to solidify partnerships.
- Identified the need for Transitional Cardiology, introduced a cardiologist, on-boarded service 1/2023
- Coordinate new and ongoing training of specialty devices for clinical expertise (life vest, intrathecal pain pumps, wound vacs, pleurX catheters
- Identify barriers to census growth and assist in creating interdisciplinary solutions with direct care teams and leadership to facility success
- Managed a referral flow of 500+ referrals/ 150 admissions monthly with growth in skilled mix at each site
Clinical Liaison
Ascension Living
2018.05 - Current
- Requested to return to St. Catherine enabling me to be closer to home and reestablish census growth and stability
- Responsible for growing facility census, networking, and initiating renovations to upgrade current facility to meet needs of the community
- Increased census growth by 30%
- Development of new physician relationships to coincide with the needs of the community and hospital discharge planning process
- Responsible for identifying, developing and introducing a pilot Pulmonary Program including new VapoTherm technology at St
- Catherine (launching 7/1/19)
Regional Director of Census Development
Southern Healthcare Management
2017.11 - 2018.05
- Responsible oversight of 10 SNF facilities throughout Florida and Georgia
- Oversaw facility census, physician and marketing operations in a variety of areas including demographics from urban to very rural, stretching from St
- Augustine to Ft
- Walton Beach and Savanah, Ga
- Worked with struggling facilities to create opportunities and overcome barriers
- MCR and MCD census growth of 35% during my tenure and oversight
Clinical Liaison
Ascension Living
2016.11 - 2017.11
- Enhanced census growth and marketing efforts to revitalize facility and enhance financial viability for our community
- Worked with Senior Management to develop and implement tools to enable the facility to meet new clinical challenges and needs
- Arranged for education, training, and follow up with key physicians in the area to ensure successful outcomes
Director of Admissions
Jacksonville Nursing and Rehab
2012.11 - 2016.11
- Responsible for revitalizing facility and ensuring census growth and stabilization
- Successfully achieved and exceeded census goals during my time there
- Reaching new all-time MCR/MGD levels and achieve bedhold and 95% occupancy for more than 24 months
- Assisted other Southern Healthcare Facilities with census growth and opportunity development
- Networked along with Administrator, DON, DOR, and key physicians to grow within our community
- Worked with team to create first ever $650k surplus ahead of budgeted goal at facility
Admissions Liaison
OPIS MANAGEMENT RESOURCES
2011.03 - 2012.10
- Established and maintained throughout Jacksonville and surrounding markets
- Achieved and maintained budgeted census for overall occupancy and case mix accordingly
- Coordinated admissions and readmissions with the team to provide a smooth transition for our new and existing customers
- Completed clinical preadmission assessments to ensure we are able to meet potential Customer needs and order appropriate equipment
- Obtained authorization for managed care patients for skilled nursing and rehab services
- Responsible for managing effective bed management for a 240 bed facility with adjoining rooms, semiprivate, three and four bed suites and an entire unit that is decertified for Medicaid
MDS Coordinator / Nurse Manager
TAYLOR CARE CENTER
2010.12 - 2011.03
- Worked within Taylor Care Center in a variety of roles to assist the facility with needs, growth, and to better my professional skills
- Promoted numerous times at the request of the Administrator/CEO to assist with areas of opportunity within the organization
- Successfully oversaw MDS and Admissions within the organization
Director of Admissions and Marketing
TAYLOR CARE CENTER
2009.12 - 2010.11
MDS Coordinator for PPS and Managed Care Residents/ Nurse Manager
TAYLOR CARE CENTER
2006.01 - 2009.11
Licensed Practical Nurse Supervisor/Charge Nurse
TAYLOR CARE CENTER
2003.04 - 2006.01
Education
Certified Nurse Assessment Coordinator (CNAC) -
National Association of Sub acute and Post acute Care
10.2007
LPN license -
First Coast Technical Institute
07.2003
Skills
- Project management
- Team leadership
- Strategic planning
- Budget management
- Training and mentoring
- CRM management
Certification
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
Timeline
Multi-site Admission Manager
Ascension Living
2022.06 - Current
Clinical Liaison
Ascension Living
2018.05 - Current
Regional Director of Census Development
Southern Healthcare Management
2017.11 - 2018.05
Clinical Liaison
Ascension Living
2016.11 - 2017.11
Director of Admissions
Jacksonville Nursing and Rehab
2012.11 - 2016.11
Admissions Liaison
OPIS MANAGEMENT RESOURCES
2011.03 - 2012.10
MDS Coordinator / Nurse Manager
TAYLOR CARE CENTER
2010.12 - 2011.03
Director of Admissions and Marketing
TAYLOR CARE CENTER
2009.12 - 2010.11
MDS Coordinator for PPS and Managed Care Residents/ Nurse Manager
TAYLOR CARE CENTER
2006.01 - 2009.11
Licensed Practical Nurse Supervisor/Charge Nurse
TAYLOR CARE CENTER
2003.04 - 2006.01
LPN license -
First Coast Technical Institute
Certified Nurse Assessment Coordinator (CNAC) -
National Association of Sub acute and Post acute Care