Stephanie Lawrence
Bloomington ,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Care Coordinator
Stratacor
Minneapolis, MN
12.2019 - 10.2023
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Answered inbound calls regarding benefits, locating in network providers, and assisting with the scheduling of appointments.
- Coordinated care with dental providers and assured scope of work aligned with available benefits.
- Assisted with escalations as needed for members with emergent conditions.
Care Coordinator
Prime Therapeutics LLC
Bloomington, MN
01.2013 - 11.2019
- Used company software and databases to maintain records of services performed.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Communicated with patients, ensuring that medical information was kept private.
Appraisal Coordinator
CoreLogic
Bloomington, MN
05.2010 - 03.2013
- Assisted appraisers in completing assignments efficiently through effective coordination and communication.
- Composed and ordered engagement letters to fee appraisers.
- Optimized client satisfaction by promptly addressing inquiries and resolving concerns related to appraisals.
- Supported management in developing strategies for business expansion based on market analysis data obtained from various sources.
- Monitored completion of reports and turnaround of orders for fee and staff appraisers.
- Obtained fee amounts from fee appraisers for applications requiring loan estimates.
Education
Diploma - General
Apple Valley Senior High School
Apple Valley, MN06.2001
Skills
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Medical terminology understanding
- Documentation proficiency
- Healthcare operations
- Care Planning
- HIPAA Guidelines
- Critical Thinking
- Records Maintenance
- Data Analysis
- Policy Adherence
- Process Improvements
Timeline
Care Coordinator
Stratacor
12.2019 - 10.2023
Care Coordinator
Prime Therapeutics LLC
01.2013 - 11.2019
Appraisal Coordinator
CoreLogic
05.2010 - 03.2013
Diploma - General
Apple Valley Senior High School