Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Lawson

Summary

Organized and dependable candidate experienced working in a virtual environment, successful at submitting medication PA's, managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Infusion Coordinator

One GI
09.2023 - Current
  • Verify eligibility and benefits
  • Prior authorizations / appeals
  • Work independently in a virtual environment

Certified Medical Assistant

One GI/Gastro One
12.2014 - 09.2023
  • Triaged phone calls and improved patient satisfaction by providing efficient/accurate medical information while educating patients when scheduling office visits and procedures
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms for taking patient vitals and collecting medical history
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records, medication PA's/refills, appeal letters and FMLA paperwork and OSHA
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience while explaining test results

Certified Medical Assistant

Midsouth Family Care
03.2002 - 12.2014
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented patient vital signs and medical history, strep/pregnancy tests, injections, venipuncture, urinalysis.
  • Called or e-prescribed refills to pharmacies
  • Scheduled appointments, provided patient education, test results, FMLA paperwork
  • Obtained medication PA's

Education

No Degree - Certified Medical Assistant

Concorde Career College
Memphis, TN
05.2002

Skills

Excellent interpersonal and communication skills

Ability to work independently

Strong organizational skills and attention to details

Multitask work under pressure and provide support to all staff with professional demeanor

Proficient in MS word

Timeline

Infusion Coordinator

One GI
09.2023 - Current

Certified Medical Assistant

One GI/Gastro One
12.2014 - 09.2023

Certified Medical Assistant

Midsouth Family Care
03.2002 - 12.2014

No Degree - Certified Medical Assistant

Concorde Career College
Stephanie Lawson