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Emergency communications specialist with 7+ years of experience in 911 operations, EMS dispatch, and high-pressure call environments. Known for calm decision-making, accuracy, and strong leadership. Skilled in training teams, optimizing workflows, and coordinating multi-agency emergency responses.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Communications officer with 10 years of experience and 3 years in a supervisory role overseeing a team of 7. Certified in GCIC, TAC, CPR, CTO, Supervisor, and CCH. Proven track record in operations management, strategic planning, and crisis management, ensuring effective team performance and regulatory compliance. Strong communication and problem-solving skills utilized to navigate complex challenges and enhance operational efficiency.

Equipped with strong problem-solving abilities, excellent team work, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Stephanie Lawton

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911 Communications Trainer

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911 Communications Trainer

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