Stephanie Lebruska
Mitchell,NE
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
36
36
years of professional experience
Work History
Receptionist, Accounts Receivable
Scottsbluff Vision Clinic
Scottsbluff , Nebraska
03.2017 - Current
- Managed patient check-in and appointment scheduling for efficient clinic operations.
- Processed patient payments and maintained accurate accounts receivable records.
- Coordinated communication between patients and healthcare providers effectively.
- Handled insurance verification to streamline patient billing procedures.
- Assisted in resolving billing inquiries to enhance patient satisfaction levels.
- Collaborated with team members to improve front desk workflow efficiency.
- Processed customer payments accurately and promptly.
- Handled confidential information with discretion and professionalism.
- Maintained accurate records of all accounts receivable transactions.
Physical Therapy Technician
Monument Physical Therapy
Gering , Nebraska
09.2015 - 08.2016
- Helped transfer patients from beds to wheelchairs or other mobility devices safely.
- Assisted with therapeutic modalities including ultrasound therapy and electrical stimulation units
- Prepared treatment areas with necessary items such as linens, weights, bands.
- Provided emotional support to encourage patient participation in rehabilitation activities.
- Demonstrated proper body mechanics techniques to help prevent injury while performing exercises.
Store Manager
Payless ShoeSource Inc.
Scottsbluff, Nebraska
08.1989 - 09.2015
- Organized promotional events to increase product awareness.
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education
High School Diploma -
Scottsbluff Senior High School
Scottsbluff, NE05-1985
Some College (No Degree) -
University of Nebraska - Lincoln
Lincoln, NESkills
- Excellent customer service
- Excellent telephone etiquette
- Client Relationship Building
- Clerical Support
- Call Management
- Scheduling appropriately
- Calendar Management
Timeline
Receptionist, Accounts Receivable
Scottsbluff Vision Clinic
03.2017 - Current
Physical Therapy Technician
Monument Physical Therapy
09.2015 - 08.2016
Store Manager
Payless ShoeSource Inc.
08.1989 - 09.2015
High School Diploma -
Scottsbluff Senior High School
Some College (No Degree) -
University of Nebraska - Lincoln