Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
5
5
years of professional experience
Work History
Admissions Advisor
New Mexico State University
05.2023 - Current
Organized college tours for graduating students and coordinated group visits from high schools.
Worked with financial aid office to verify student's' applications and discuss payment options.
Created and designed marketing materials for student recruitment and retention.
Maintained positive relationships with students, faculty, alumni, and administration.
Assisted high school seniors complete college applications and meet requirements necessary for graduation.
Customer Service Representative
Felix Appliance Repair
02.2018 - 03.2020
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Education
BBA - Small Business Management And Entrepreneurship
New Mexico State University
Las Cruces, NM
08.2022
Skills
Student Records Maintenance
Campus Tours
Listening Actively
Administration Required Reporting
Financial Aid Applications
Scholarships and Grants Exploration
Admissions Requirements
Languages
Spanish
Limited Working
Timeline
Admissions Advisor
New Mexico State University
05.2023 - Current
Customer Service Representative
Felix Appliance Repair
02.2018 - 03.2020
BBA - Small Business Management And Entrepreneurship
Extension Associate II/College Associate Professor at New Mexico State UniversityExtension Associate II/College Associate Professor at New Mexico State University