Stephanie Liberato
Central Islip,NY
Summary
Honest, hardworking, and motivated professional, committed to delivering exceptional service. Strong communication and managing time effectively to ensure team success. Experienced in staff training and fluent in Spanish, demonstrating a strong work ethic and operational knowledge. Approaches challenges with positivity, attention to detail, and a focus on results. A dependable and friendly team member who contributes to building a loyal customer base
Overview
5
5
years of professional experience
Work History
Teller
Teachers Federal Credit Union
Commack, NY
08.2022 - Current
- Provide excellent customer service by processing customer transactions, including deposits, withdrawals, loan payments, and other banking services.
- Issue debit cards.
- Verified customer identification to ensure compliance with laws and regulations.
- Cross-trained as teller operation supervisor.
- Maintained confidentiality of all customer records and information according to company policies.
- Identify and resolve customers' concerns, ensuring high levels of satisfaction and retention.
- Promoted and cross-sold bank products and services, such as savings accounts and credit cards.
Team Member
Target
Centereach, NY
10.2020 - 08.2022
- Operating cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Assisted customers with product selection and the ordering process.
- Provided customer service support to ensure satisfaction, maintained.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties, such as setting up displays, restocking items, and cleaning the sales floor.
Associate
Abercrombie & Fitch
Lake Grove, NY
11.2019 - 09.2020
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Referred to apply for loyalty programs or credit cards.
- Greeted customers to determine their needs.
- Maintained knowledge of sales and promotions, return policies, and security procedures.
- Provided customer service support to ensure customer satisfaction.
- Maintained a clean and organized work area throughout the shift.
- Rotated through a series of different stations based on team needs.
Education
Professional Enrichment Series
12.2024
GED -
Centereach High School
Centereach, NY07.2020
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Self-sufficient
- Operation and procedure knowledge
- Team leadership
- Spanish speaking
- Reliable
- Staff training
- Hospitality and accommodation
Languages
Spanish
Native or Bilingual
Timeline
Teller
Teachers Federal Credit Union
08.2022 - Current
Team Member
Target
10.2020 - 08.2022
Associate
Abercrombie & Fitch
11.2019 - 09.2020
Professional Enrichment Series
GED -
Centereach High School