Stephanie Lopez

Demonstrated extensive knowledge of the mortgage loan process, ensuring compliance with industry regulations and company standard such as RESPA, TILA etc, Facilitated seamless communication between clients and Loan Officers to expedite the processing and closing of loan files, Maintained meticulous attention to detail throughout all stages of the loan process, minimizing errors and ensuring accuracy, Effectively managed multiple deadlines, prioritizing tasks to meet client needs and organizational requirements, Updated and maintained client data information in accordance with privacy and security protocols, Coordinated the ordering processes for various 3rd party services including Appraisal, Insurance, Title Work, and Flood Certificates, Evaluated pipeline regularly and implemented daily reminders to streamline workflow and maintain efficiency, Managed relationships with outside vendors, ensuring timely payment of invoices and adherence to contractual agreements, Maintained open communication with Escrow and Title companies to facilitate smooth closing processes, Verified the accuracy and timeliness of all closing documents, resolving discrepancies promptly to prevent delays, Assisted with miscellaneous office tasks as needed, contributing to overall team success and operational effectiveness.

Managed executive investor's calendars, scheduling meetings and appointments, preparing presentations, making travel plans and ensuring optimal time management, coordinating tasks, including data entry, documentation, and filing systems, enhancing operational efficiency, Led project management initiatives for renovation projects, overseeing timelines, budgets, and resource allocation, resulting in successful project completion within designated parameters, Maintained proactive communication channels with tenants and maintenance personnel, addressing inquiries promptly and ensuring smooth resolution of issues, including coordinating repair and maintenance activities, optimizing property functionality and tenant experience, Applied in-depth knowledge and ensured compliance with Rent Stabilization Ordinance and LACDH regulations, and maintaining accurate records and facilitating adherence to legal requirements.

• Cash Handling, knowledge of full menu both bar and food, maintain organized bar, knowledge of Aloha & Point of Sale program, Problem Solving, Time management, ability to lift 30lbs+, change kegs, Responsible alcohol service, Extensive knowledge of beers, customer service, ability to relate to every personality and/ or situation.

• Performs a combination clerical and support duties of a general nature such as, recording data, opening mail, sorting documents, maintaining files, & processing repetitive, routine documents following specific instructions, Knowledge of department operations, policies, and practices in order to process information and maintain records, Knowledge of proper office procedures to perform routine duties, compare and verify information to source documents, file & retrieve items either alphabetically or numerically & Requires attention to detail and accuracy in work.

• Cash Handling, maintaining a clean & organized bar, Great Customer Service, Writing Schedules, Training of New Employees, delegating responsibilities to fellow employees, Cash Deposits, Extensive Knowledge of all Alcohol and Recipes, knowledge of Micros Posi Touch (POS), Ramanco & Aloha Computer systems, Up selling & Promoting Current promotions, Inventory reports & monthly meetings with General Manager & Assistant General Manager & overall maintaining a welcoming and enjoyable environment for our guest.