KAYLA WESCOTT
Riverdale,Utah
Summary
Compassionate Care Coordinator, known for high productivity and efficient task completion. Skilled in patient advocacy, interdisciplinary communication, and care plan development. Excel in empathy, active listening, and problem-solving to ensure optimal patient care outcomes. Adaptable professional with a quick-learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning, and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Care Coordinator
WeeCare Pediatrics
05.2024 - Current
- Referrals, Prior authorizations, Triaging patients, Prescription preparation, Obtaining and order labs, interpreting results and forwarding to providers, relaying results to patients, Updating Excel lab tracker, continually responding to 20+ providers, scheduling follow up appointments, working with patient services on patient issues
Data Entry
Conduent
01.2023 - 11.2023
- Data entry for medical and dental insurance claims
- Dual monitor, multiple systems at once
Patient services representative
Medly Pharmacy
10.2020 - 10.2022
- Set up patient prescription deliveries, spoke to doctors offices about refills, spoke to insurance about prior authorizations
- Dual monitor, customer service, numerous systems at a time
Patient services representative
WeeCare Pediatrics
12.2018 - 12.2020
- Check in patients, update contact info, update insurance info, scan in medical records, transfer records between systems, schedule, cancel, and reschedule appointments
- Dual monitor, cash handling, numerous systems at a time
Education
GED -
Weber State University
Ogden, Utah10.2008
Some College (No Degree) -
Medical Assisting School
Ogden, UTSkills
- Type 70 WPM
- Microsoft Office
- Insurance
- Computer literate
- Customer service
- Medical office
- Medical terminology
- Patient triage
- Prior authorization
- Prescription preparation
- Data entry
- Insurance verification
- Appointment scheduling
- Lab result interpretation
- Effective communication
- Attention to detail
- HIPAA guidelines
- Patient education
References
- Shannon Friesen, 801-458-9676
- Matthew Fowler, 435-282-5159
- Michelle Buffington, 385-205-9953
- Nicole Tribett, 801-350-1030
Profile Url
https://profile.indeed.com/p/kaylaw-0tds5kq
Education Certifications
- GED, Weber State University, 10/01/08
- Medical Assisting, Medical Assisting School, 05/01/20, 4.0
- CPR, First Aid, and AED, Current
References
References available upon request.
Timeline
Care Coordinator
WeeCare Pediatrics
05.2024 - Current
Data Entry
Conduent
01.2023 - 11.2023
Patient services representative
Medly Pharmacy
10.2020 - 10.2022
Patient services representative
WeeCare Pediatrics
12.2018 - 12.2020
GED -
Weber State University
Some College (No Degree) -
Medical Assisting School
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