Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Love

Fort Wayne,IN

Summary

Dynamic small art and craft business owner and certified massage therapist with a proven track record in enhancing client satisfaction and brand visibility. Skilled in project management and customer relations, I successfully implemented marketing strategies that boosted online and in person engagement. Experienced in creating art and home decor, I thrive on building relationships and delivering exceptional service and products.


Overview

19
19
years of professional experience

Work History

Owner/Creator

Self/Love In Color Designs
02.2020 - Current
  • Developed creative design concepts for custom products, enhancing client satisfaction and brand visibility.
  • Managed end-to-end production processes, ensuring quality control and timely delivery of projects.
  • Implemented inventory management systems to streamline operations and reduce costs.
  • Established effective marketing strategies, increasing online presence and customer engagement.
  • Managed day-to-day business operations.
  • Conducted market research to identify trends, informing product development and positioning strategies.
  • Creating art through paint, clay, and other textiles

Certified Massage Therapist

Self-employed
01.2009 - Current
  • Provided therapeutic massage services to enhance client well-being and alleviate pain.
  • Customized treatment plans based on individual needs and health conditions.
  • Utilized various massage techniques, including Swedish and deep tissue, to promote relaxation.
  • Maintained accurate records of client sessions and progress for continuity of care.

Customer Service Representative

Leggett and Platt
04.2007 - 03.2009
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders and returns efficiently, ensuring timely delivery to customers.
  • Maintained comprehensive knowledge of product features to assist customers effectively.
  • Trained new team members on company policies and customer service best practices.
  • Collaborated with cross-functional teams to improve service delivery protocols.

Education

Associate of Applied Science - Medical Massage Therapy

Davenport University
Grand Rapids, MI
05-2009

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner/Creator

Self/Love In Color Designs
02.2020 - Current

Certified Massage Therapist

Self-employed
01.2009 - Current

Customer Service Representative

Leggett and Platt
04.2007 - 03.2009

Associate of Applied Science - Medical Massage Therapy

Davenport University
Stephanie Love