Experienced with relationship building and application management. Utilizes effective communication and personalized support to meet team goals.
Overview
4
4
years of professional experience
Work History
Admissions TeleCounselor
Greensboro College
08.2024 - 11.2025
Led telecounseling initiatives to enhance prospective student engagement and retention strategies.
Collaborated with admissions team to streamline communication processes, increasing response accuracy and timeliness.
Evaluated telecounseling outcomes regularly to inform strategic decision-making and optimize service delivery methods.
Delivered personalized follow-up communication to prospective students, reinforcing their initial interest and addressing any additional concerns they may have had.
Utilized various software programs and databases to accurately document interactions with students, ensuring seamless transfer of information between departments as needed.
Director of Youth
First Presbyterian
08.2022 - 06.2024
Developed and implemented engaging youth programs, fostering personal growth and community involvement.
Assessed program effectiveness through participant feedback, leading to improved activities and resources.
Developed strong relationships with parents, schools, and other community partners to ensure successful collaboration on shared objectives.
Maintained a safe environment for all participants by adhering to strict safety protocols and guidelines at all times.
Enhanced youth engagement by implementing innovative and interactive activities in the program.
Elementary Educator
Edmentum
08.2021 - 06.2022
Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
Assessed student performance through various evaluation methods, providing tailored feedback for improvement.
Implemented innovative teaching strategies to accommodate diverse learning styles and needs of students.
Utilized educational technology tools effectively to enhance classroom instruction and student engagement.
Developed strong relationships with students, parents, and colleagues to foster a positive learning environment.
Education
Masters Degree - K-12 Reading and Literacy
University of North Carolina at Charlotte
05-2024
Graduate Certificate - Advanced Literacy
University of North Carolina at Charlotte
05-2022
Bachelor of Science - Elementary K-6/Special Education K-12
University of North Carolina At Greensboro
05-2018
Skills
Microsoft Office: (Outlook, Word, Excel, PowerPoint)
Goal oriented
Data entry proficiency
Building rapport
Office administration
Time management
Problem-solving
Attention to detail
Organizational skills
Timeline
Admissions TeleCounselor
Greensboro College
08.2024 - 11.2025
Director of Youth
First Presbyterian
08.2022 - 06.2024
Elementary Educator
Edmentum
08.2021 - 06.2022
Graduate Certificate - Advanced Literacy
University of North Carolina at Charlotte
Masters Degree - K-12 Reading and Literacy
University of North Carolina at Charlotte
Bachelor of Science - Elementary K-6/Special Education K-12