Stephanie Luna
Santa Ana,CA
Summary
Detail-oriented manufacturing associate with strong expertise in assembling medical devices, quality inspection and product testing. Committed to ensuring high standards and enhancing customer satisfaction through effective teamwork and problem-solving.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Pronto Wash
Costa Mesa, California
05.2025 - Current
- Provided assistance in scheduling appointments to meet customer needs.
- Assisted customers with inquiries regarding services and promotions.
- Handled cash, credit, and debit transactions accurately and responsibly.
- Collaborated with team members to ensure smooth daily operations.
- Addressed customer questions and concerns regarding our services.
- Developed and managed relationships with customers to increase customer loyalty.
Manufacturing Associate
Phillips Medisize
Costa Mesa, California
10.2022 - 02.2025
- Assembled nebulizers in a clean room environment, following strict safety protocols.
- Operated manufacturing equipment and tools to assemble medical devices efficiently.
- Monitored production schedules to meet daily output requirements.
- Followed engineers' written instructions and drawings during assembly processes.
- Tested assembled products to ensure conformance with quality standards.
- Assisted in training new employees on proper use of equipment, tools and techniques related to assembly processes.
- Verified accuracy of assembled parts using visual inspection, calipers, micrometers and other precision measuring instruments.
- Inspected finished product for defects prior to packaging for shipment.
- Recorded all data to SAP system during assembly
- Assisted in a reprocessed line to ensure that all nebulizers that failed aerosol testing passed.
- Recorded all failed parts onto Microsoft Excel for engineers to review.
- Inspected solder joints for quality and compliance with specifications.
- Performed line clearance, sanitizing work stations at the start of the shift.
Customer Service Cashier
Pronto Wash
Huntington Beach, California
09.2021 - 10.2022
- Assisted customers with inquiries regarding services and promotions.
- Handled cash, credit, and debit transactions accurately and responsibly.
- Collaborated with team members to ensure smooth daily operations.
- Greeted customers and provided friendly customer service.
- Supported co-workers with various tasks to maintain operational effectiveness of the car wash.
Manufacturing Associate
Phillips Medisize
Costa Mesa, California
10.2017 - 02.2021
- Assembled medical cables per engineering writing instructions and drawings.
- Utilized various hand tools and electronic equipment for prepping, stripping, tinning, soldering, crimping, and epoxy application.
- Conducted hi-pot testing and used CASMED program to ensure product quality before shipment.
- Performed inspections on cables and solder joints to meet customer standards.
- Assisted with labeling and packaging of all approved finished products.
- Ensured documentation processes were completed accurately by all team members.
- Worked with Axonics products requiring microscope-welding techniques.
- Enhanced team productivity through training, guidance, and support for associates.
Manufacturing Associate
Affinity Medical Technologies
Costa Mesa, California
09.2014 - 04.2015
- Assembled medical cables efficiently through effective teamwork.
- Utilized hand tools for cable preparation, stripping, soldering, and epoxy application.
- Maintained a clean and organized workspace to support operational efficiency.
- Followed written instructions provided by engineers for precise assembly.
Education
High School Diploma -
Valley High School
Santa Ana, CA06-2010
Santa Ana College
Santa Ana, CASkills
- Attention to detail
- Assembly techniques
- Problem solving
- Positive attitude
- Team collaboration
- Hand tools proficiency
- Product testing
- Quality inspection
- Manufacturing expertise
Timeline
Customer Service Cashier
Pronto Wash
05.2025 - Current
Manufacturing Associate
Phillips Medisize
10.2022 - 02.2025
Customer Service Cashier
Pronto Wash
09.2021 - 10.2022
Manufacturing Associate
Phillips Medisize
10.2017 - 02.2021
Manufacturing Associate
Affinity Medical Technologies
09.2014 - 04.2015
High School Diploma -
Valley High School
Santa Ana College