Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gloria Calafet

Gloria Calafet

Baytown,TX

Summary

I am a detail-oriented individual with over two years of experience working in the service industry. I work diligently and efficiently in diverse fast-paced situations, handling large workloads. I have a proven track record of being an accountable and self-driven team member who enjoys working with, learning from, and teaching others. I am currently seeking a new opportunity that will continuously challenge me to grow and learn, and allow me to utilize my experience to add value to your team.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Diligent [Desired Position] with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

McDonald's
Baytown, TX
09.2025 - 02.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash drawer, ensuring accurate cash handling and reconciliation.
  • Trained new team members on operational procedures and customer service standards.
  • Resolved customer complaints promptly, enhancing overall satisfaction levels.
  • Collaborated with team to maintain stock levels and ensure product availability.
  • Monitored store environment for cleanliness and organized merchandise displays.

Quality Control Inspector

Talke Logistic Services
Baytown, TX
03.2024 - 06.2024
  • Conducted visual inspections to ensure product quality and compliance with specifications.
  • Performed routine testing using calibrated measurement tools to verify material integrity.
  • Documented inspection results and reported non-conformities to relevant departments for resolution.
  • Assisted in developing and implementing quality control procedures to enhance operational efficiency.

Sales Associate

MAC Cosmetics
Houston, TX
04.2023 - 11.2023
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently through point-of-sale system, ensuring accurate sales records.
  • Maintained store merchandise by restocking shelves and organizing displays to attract customers.
  • Collaborated with team members to achieve daily sales goals and improve store performance.

Pre-School Teacher

Texas Kids Childcare
Katy, Texas
12.2021 - 12.2022
  • Responsible for overall supervision and daily class functions of a group of children.
  • Taught and instructed different learning activities and provided positive guidance with assigned children.
  • Observed and assisted each child to help them improve their social competencies and build self-esteem.
  • Communicated with the parents regularly to update them on their child’s progress and what they wanted to focus on for their child’s development.

Sales Associate

Boot Barn
Baytown, Texas
06.2019 - 05.2020
  • Completed daily recovery tasks as in maintaining a clean sales floor for the customers to enhance their store visit.
  • Maintained and achieved measureable goals as in units and average dollar per transaction by engaging customers, and delivering top-notch service and promoting store specials.
  • Coordinated floor moves, merchandising, and display maintenance to keep popular items available to buyers.

Education

High School Diploma -

Ross S. Sterling High School
Baytown, Texas
08-2019

Skills

  • Customer Service
  • Time Management
  • Effective Verbal and Written Communication
  • Teamwork and Collaboration
  • Teaching
  • Attention to Detail
  • Microsoft Office
  • Adaptability
  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Customer complaint resolution
  • Guest services
  • Cash management
  • Product knowledge
  • Customer focus
  • Payment processing
  • Customer inquiries
  • Retail merchandising
  • Product merchandising
  • Up-selling techniques
  • Merchandise restocking
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility
  • Phone etiquette
  • Conflict resolution
  • Basic math
  • Honest and dependable
  • Cleaning and sanitizing
  • Active listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Cashier

McDonald's
09.2025 - 02.2026

Quality Control Inspector

Talke Logistic Services
03.2024 - 06.2024

Sales Associate

MAC Cosmetics
04.2023 - 11.2023

Pre-School Teacher

Texas Kids Childcare
12.2021 - 12.2022

Sales Associate

Boot Barn
06.2019 - 05.2020

High School Diploma -

Ross S. Sterling High School
Gloria Calafet