Dynamic Customer Service Representative with a proven track record at UIC-Division of Specialized Care for Children. Expert in specialized data entry and proficient in Microsoft Office applications. Adept at fostering communication with diverse populations, ensuring enrollment accuracy, and enhancing operational efficiency.
Process provider enrollment request from regional office staff, communicate with DSCC staff, and providers relative to enrollment status and issues. Review providers documents to ensure appropriate documents and verifies information with providers and external sources. Process enrollment documents through the care coordinator and claims software.