Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Mabus

Girard,IL

Summary

Dynamic Customer Service Representative with a proven track record at UIC-Division of Specialized Care for Children. Expert in specialized data entry and proficient in Microsoft Office applications. Adept at fostering communication with diverse populations, ensuring enrollment accuracy, and enhancing operational efficiency.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

UIC-Division of Specialize Care for Children
04.2020 - Current

Process provider enrollment request from regional office staff, communicate with DSCC staff, and providers relative to enrollment status and issues. Review providers documents to ensure appropriate documents and verifies information with providers and external sources. Process enrollment documents through the care coordinator and claims software.


PRN Occupational Therapy Assistant

Renewal Rehabilitation
01.2019 - Current
  • Review patients goals and disabilities, implement daily treatment plans and provide compensatory strategies to increase independence
  • Communicate with a divers population including patients family members.
  • Educate patients on proper exercises, and stretching techniques to target specific muscle groups in order to achieve goals
  • Record progress and detailed documentation, communicate progress to evaluating therapist
  • Provided direct occupational therapy services in Skilled Nursing settings.

Education

Associate of Applied Science - Occupational Therapy

Lewis And Clark Community College
Godfrey, IL

Skills

  • Proficient in Microsoft Word
  • Teams
  • Outlook
  • Specialized Data Entry
  • Sam's Application Navigation
  • Basic Excel Skills

Timeline

Customer Service Representative

UIC-Division of Specialize Care for Children
04.2020 - Current

PRN Occupational Therapy Assistant

Renewal Rehabilitation
01.2019 - Current

Associate of Applied Science - Occupational Therapy

Lewis And Clark Community College
Stephanie Mabus