Stephanie Mabus

Process provider enrollment requests from regional office staff, promptly communicate with staff and providers regarding enrollment status and issues. Creating letters to send to external providers, reviewing providers' documents to ensure appropriate documents, verifying information with providers and external sources. Process enrollment documents through the CarePay

• Responded proactively and positively to rapid change.
• Increased efficiency and team productivity by promoting operational best practices.
• Identified and resolved discrepancies and errors in providers accounts.
• Responded to care coordinators requests, offering excellent support and maintain confidential information

• Communicate with a divers population including patients and family members
• Data entry for daily and weekly progress notes. Implement patient treatment plans as established by licensed occupational therapists in support of patient goals.

• Complete background checks for therapy staff
• Scheduled staff according to patient needs in order to use time effectively
• Monitored patient care, human resources, and implementation policies and procedures.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Enforced state and federal regulations as well as company policies and procedures for strict compliance.