Stephanie Mackin
Columbus
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Leader
Target
Columbus
04.2007 - Current
- Coordinated team schedules to ensure coverage and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
- Collaborated with other departments to ensure alignment of goals across teams.
- Identified needs of customers promptly and efficiently.
Education
Some College (No Degree) -
Columbus State Community College
Columbus, OHSkills
- Customer satisfaction
- Task delegation
- Attention to detail
- Issue resolution
Affiliations
- Active member of Duolingo learning Spanish and Italian
- Avid gardener
Certification
- Property & Casualty Agent License
References
References available upon request.
Timeline
Team Leader
Target
04.2007 - Current
Some College (No Degree) -
Columbus State Community College
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