Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie MacLeod

Summary

Hard worker with positive attitude.

Who will give exceptional guest service and suggestive selling. I demonstrate strong time management & multitasking abilities,.I excel in fast-paced environments, ensuring you, that I would be a great candidate for your establishment.

Overview

10
10
years of professional experience

Work History

Peary Clean Cleaning Service

Self Employed
09.2018 - Current
  • Contributed to a positive work environment by maintaining open communication channels with colleagues and offering assistance when needed.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Identified opportunities to cross-sell and upsell to customers.






Server

Taylor's Beach House Cafe
04.2021 - 06.2024
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales significantly by upselling higher-end products to customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Answered customers' questions, recommended items, and recorded order information.

Dodge Street Bar & Grill

Nick Enfanto
03.2015 - 08.2020
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

Keefee Technical Institute
Waltham,MA
09-1987

Skills

    Customer satisfaction

    Exceptional guest service

    Cash Handling

    Safe Food handing

    Time Management

    Food Preparation

    Suggestive Selling

    Server Experience

    Restaurant Experience

    Banquet/ Events

    Professional Appearance

Timeline

Server

Taylor's Beach House Cafe
04.2021 - 06.2024

Peary Clean Cleaning Service

Self Employed
09.2018 - Current

Dodge Street Bar & Grill

Nick Enfanto
03.2015 - 08.2020

High School Diploma -

Keefee Technical Institute
Stephanie MacLeod