Stephanie Manigat
Coral Springs,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Travel Phlebotomist/ Lab Assistant
John Hopkins Hospital
01.2024 - 04.2024
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Performed genetic testing and packaged and shipped through FedEx.
- Maintained a clean environment
- Processed specimens through EMR system EPIC
- Aliquoted specimens
Travel Phlebotomist/Lab Assistant/ Front Desk Rep
UConn Hospital
11.2022 - 08.2023
- Label vials with patient information
- Perform venipuncture
- Implemented safety infection control
- Transported specimens to core Lab
- Performed proper patient identification
- Pipetted Covid specimens into smaller vials
- Performed venipuncture at nursing homes and home draws for patients
- Adding patient test ordered by the doctor in soft lab
- Documenting
- Train new hires in different draw station locations
- Mobile phlebotomy to patient’s homes when needed
- Worked in outpatient clinics
- Processed specimens in core laboratory
- Register patients
- Verified insurance
- File paper requisitions
- Managed high-volume phone calls, directing inquiries to appropriate departments.
- Efficiently managed patient check-ins and check-outs at the front desk.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Greeted visitors and patients upon arrival, offered assistance, and answered questions.
Travel Phlebotomist/Lab Assistant/ Front Desk Rep
Beebe health
06.2022 - 09.2022
- Register patients in the outpatient facility
- Verified insurance
- Venipuncture on all ages
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Maintained documentation on tests performed in lab.
- Processed patient specimens according to priority and documented results.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined outpatient operations.
Travel Phlebotomist/Lab Assistant/ Front Desk Rep
Morristown Medical Hospital
12.2021 - 05.2022
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Travel Phlebotomist/Lab assistant
Mariners Baptist health
09.2021 - 12.2021
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Travel Phlebotomist/Lab Assistant/ Registration
Danbury Nuvance Hospital
05.2021 - 09.2021
- Streamlined registration processes by implementing efficient online systems and reducing wait times.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Assisted in training new team members, increasing staff competency and professionalism.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
Travel Phlebotomist/Lab assistant
Coral Gables Hospital
01.2021 - 04.2021
- Provided guidance and support to laboratory personnel.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Addressed questions and concerns to educate patients on collection process and procedures.
Travel Phlebotomist/Lab assistant
Sparrow Hospital
09.2020 - 01.2021
- Traveled to nursing homes to provide venipuncture
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Verified patients' identification for proper sample collection.
- Monitored supply levels and placed orders for laboratory supplies.
Lead Phlebotomist
ITM Blood Center
06.2020 - 09.2020
- Enhanced patient experience by providing efficient and accurate blood collection services.
- Reduced wait times for patients through effective scheduling and resource management.
- Mentored junior phlebotomists, resulting in improved team performance and patient satisfaction.
- Streamlined workflow by implementing innovative processes and procedures.
Phlebotomist
Biotest Pharmaceuticals
11.2019 - 06.2020
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Scheduler/Medical Receptionist
POM MRI & Imaging centers
05.2019 - 11.2019
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Monitored and optimized inventory, and reordered materials as required.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Receptionist
Elements Massage
06.2018 - 05.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Hostess/Server
Smokey Bones Bar & Grill
06.2017 - 06.2018
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Cashier
Brothers Farmers Market
07.2015 - 06.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate Degree In Nursing - Nursing
Galen College of Nursing
Pembroke Pines, FLCertified Phlebotomist Technician - Phlebotomy
NHA National Healthcare Association
02.2019
High School Diploma - Diploma
Coral Glades High School
Coral Springs, FL06.2015
Skills
- Teamwork/Team Player
- Can work in fast paced environments
- Self-Motivated
- Leadership
- Computer literacy
- Paperwork Processing
- Venipuncture
- Medical terminology knowledge
- Patient support
- Customer Service
- Multitasking and Organization
Permanent Positions
- Lead Phlebotomist, ITM Blood Center, 06/2020, 09/2020, Miami, Florida
- Phlebotomist, Biotest Pharmaceuticals, 11/2019, 06/2020, Hollywood, Florida
- Scheduler/Medical Receptionist, POM MRI & Imaging centers, 05/2019, 11/2019, Cooper City, Florida
- Receptionist, Elements Massage, 06/2018, 05/2019, Coral Springs, Florida
- Hostess/Server, Smokey Bones Bar & Grill, 06/2017, 06/2018, Plantation, Florida
- Cashier, Brothers Farmers Market, 07/2015, 06/2017, Sunrise, Florida
Certification
BLS Certification
References
References furnished upon request.
Timeline
Travel Phlebotomist/ Lab Assistant
John Hopkins Hospital
01.2024 - 04.2024
Travel Phlebotomist/Lab Assistant/ Front Desk Rep
UConn Hospital
11.2022 - 08.2023
Travel Phlebotomist/Lab Assistant/ Front Desk Rep
Beebe health
06.2022 - 09.2022
Travel Phlebotomist/Lab Assistant/ Front Desk Rep
Morristown Medical Hospital
12.2021 - 05.2022
Travel Phlebotomist/Lab assistant
Mariners Baptist health
09.2021 - 12.2021
Travel Phlebotomist/Lab Assistant/ Registration
Danbury Nuvance Hospital
05.2021 - 09.2021
Travel Phlebotomist/Lab assistant
Coral Gables Hospital
01.2021 - 04.2021
Travel Phlebotomist/Lab assistant
Sparrow Hospital
09.2020 - 01.2021
Lead Phlebotomist
ITM Blood Center
06.2020 - 09.2020
Phlebotomist
Biotest Pharmaceuticals
11.2019 - 06.2020
Scheduler/Medical Receptionist
POM MRI & Imaging centers
05.2019 - 11.2019
Receptionist
Elements Massage
06.2018 - 05.2019
Hostess/Server
Smokey Bones Bar & Grill
06.2017 - 06.2018
Cashier
Brothers Farmers Market
07.2015 - 06.2017
Associate Degree In Nursing - Nursing
Galen College of Nursing
Certified Phlebotomist Technician - Phlebotomy
NHA National Healthcare Association
High School Diploma - Diploma
Coral Glades High School