Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Marie Mercado

Jacksonville

Overview

17
17
years of professional experience

Work History

Cosmetologist

Valhalla Barbershop
11.2023 - 11.2024
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Realtor

Team Lloyd Realty
03.2023 - 05.2024
  • Responsible for Maintaining a productive schedule, Marketing, Online marketing, Mailers, as well as top tier customer service
  • Cold calling, door knocking, and sending emails to clientele to promote services as well as build relationships
  • Licensed by the State of Florida to Perform all Real Estate Related duties
  • LIC# SL3569259

Salon Suite Owner | Cosmetologist

Fades of Glory LLC
02.2021 - 11.2023
  • Responsible for maintaining satisfied clientele, client coordination, scheduling management, customer service, cashiering, retail sales, working in a fast paced environment as well as managing and scheduling own clientele
  • Licensed by the state of Florida to perform all Cosmetology Related Duties
  • LIC# CL1268571

Salon Assistant Manager | Front Desk Coordinator | Barber

House of Shaves Barbershop
02.2017 - 01.2021
  • Responsible for front desk day to day operations, client coordination, scheduling management, referrals, customer service, cashiering, brand promotion, managing teams as well as other salon professionals, working in a fast paced environment as well as maintaining schedule and own clientele

Cashier Manager

Shooters Firearms and Accessories
01.2016 - 12.2017
  • Responsible for cashiering, cashier training, product inventory, ATF auditing, retail sales, employee management, customer communication, customer service, FWC licensing, restocking, federal background checks, class registration, and paperwork prep

Inspections/ Product Division

Kelly Services/Vistakon
08.2014 - 12.2015
  • Responsible for product lots, machine operation, warehouse distribution, product inspections, waste disposal, reports and filing, and program establishment

Advertisement Specialist

VersionTwo Laboratory
12.2009 - 08.2014
  • Responsible for merchandising, company collaborations, event coordination, money management, retail sales, customer service, and brand promotion

Medical Office Coordinator

Mark L. Abramson M.D.
08.2007 - 06.2009
  • Responsible for clerical duties, scheduling management, referrals, customer service, follow up calls, data collection, transfer of files, money management, billing management, and office management

Education

Real Estate Program - undefined

Colibri Real Estate School
01.2023

Cosmetology Program - undefined

Florida State College at Jacksonville
01.2017

undefined

Westside High School
01.2007

General Education Diploma - undefined

Florida State College at Jacksonville
01.2007

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist

Timeline

Cosmetologist

Valhalla Barbershop
11.2023 - 11.2024

Realtor

Team Lloyd Realty
03.2023 - 05.2024

Salon Suite Owner | Cosmetologist

Fades of Glory LLC
02.2021 - 11.2023

Salon Assistant Manager | Front Desk Coordinator | Barber

House of Shaves Barbershop
02.2017 - 01.2021

Cashier Manager

Shooters Firearms and Accessories
01.2016 - 12.2017

Inspections/ Product Division

Kelly Services/Vistakon
08.2014 - 12.2015

Advertisement Specialist

VersionTwo Laboratory
12.2009 - 08.2014

Medical Office Coordinator

Mark L. Abramson M.D.
08.2007 - 06.2009

Real Estate Program - undefined

Colibri Real Estate School

Cosmetology Program - undefined

Florida State College at Jacksonville

undefined

Westside High School

General Education Diploma - undefined

Florida State College at Jacksonville
Stephanie Marie Mercado