Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Realtor
Team Lloyd Realty
03.2023 - 05.2024
Responsible for Maintaining a productive schedule, Marketing, Online marketing, Mailers, as well as top tier customer service
Cold calling, door knocking, and sending emails to clientele to promote services as well as build relationships
Licensed by the State of Florida to Perform all Real Estate Related duties
LIC# SL3569259
Salon Suite Owner | Cosmetologist
Fades of Glory LLC
02.2021 - 11.2023
Responsible for maintaining satisfied clientele, client coordination, scheduling management, customer service, cashiering, retail sales, working in a fast paced environment as well as managing and scheduling own clientele
Licensed by the state of Florida to perform all Cosmetology Related Duties
LIC# CL1268571
Salon Assistant Manager | Front Desk Coordinator | Barber
House of Shaves Barbershop
02.2017 - 01.2021
Responsible for front desk day to day operations, client coordination, scheduling management, referrals, customer service, cashiering, brand promotion, managing teams as well as other salon professionals, working in a fast paced environment as well as maintaining schedule and own clientele
Cashier Manager
Shooters Firearms and Accessories
01.2016 - 12.2017
Responsible for cashiering, cashier training, product inventory, ATF auditing, retail sales, employee management, customer communication, customer service, FWC licensing, restocking, federal background checks, class registration, and paperwork prep
Inspections/ Product Division
Kelly Services/Vistakon
08.2014 - 12.2015
Responsible for product lots, machine operation, warehouse distribution, product inspections, waste disposal, reports and filing, and program establishment
Advertisement Specialist
VersionTwo Laboratory
12.2009 - 08.2014
Responsible for merchandising, company collaborations, event coordination, money management, retail sales, customer service, and brand promotion
Medical Office Coordinator
Mark L. Abramson M.D.
08.2007 - 06.2009
Responsible for clerical duties, scheduling management, referrals, customer service, follow up calls, data collection, transfer of files, money management, billing management, and office management
Education
Real Estate Program - undefined
Colibri Real Estate School
01.2023
Cosmetology Program - undefined
Florida State College at Jacksonville
01.2017
undefined
Westside High School
01.2007
General Education Diploma - undefined
Florida State College at Jacksonville
01.2007
Skills
Social skills
Friendly communication
Active listening
Licensed cosmetologist
Timeline
Cosmetologist
Valhalla Barbershop
11.2023 - 11.2024
Realtor
Team Lloyd Realty
03.2023 - 05.2024
Salon Suite Owner | Cosmetologist
Fades of Glory LLC
02.2021 - 11.2023
Salon Assistant Manager | Front Desk Coordinator | Barber