Stephanie Martinez
TROY,AL
Summary
Early-career hospitality professional with experience greeting guests, managing seating, and supporting smooth front-of-house operations through strong multitasking, relationship building, and task coordination.
Overview
1
1
Language
6
6
years of professional experience
Work History
Restaurant Hostess
Fiti LLC
Troy, AL
04.2021 - Current
- Coordinated reservations, walk-ins, and waitlists to reduce guest wait times.
- Greeted guests promptly and managed seating to maintain smooth front-of-house flow.
- Communicated table status with servers and managers to support efficient service pacing.
- Maintained organized host stand records for reservations, special requests, and large parties.
- Supported opening and closing duties, including lobby organization, menus, and front desk readiness.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Cashier
Piggly Wiggly Supermarket
Eufaula, AL
10.2020 - 04.2021
- Operated POS register to process cash, card, coupon, and EBT transactions accurately.
- Resolved customer concerns with prompt, courteous front-end service.
- Bagged groceries efficiently while protecting item integrity and store standards.
- Bagged groceries efficiently at checkout to ensure customer satisfaction. efficiently while protecting item integrity and store standards.
Education
High School Diploma -
Eufaula High School
Eufaula, ALNo Degree - Nursing
Troy University
Troy, AL12.2027
Skills
- Greeting guests
- Multitasking ability
- Guest engagement
- Adaptability
- Reservation management
- Customer service
- Front-of-house coordination
- Active learning
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Fiti LLC
04.2021 - Current
Cashier
Piggly Wiggly Supermarket
10.2020 - 04.2021
High School Diploma -
Eufaula High School
No Degree - Nursing
Troy University