Stephanie Mattera
Pawtucket,RI
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
36
36
years of professional experience
Work History
Medical Records
Advanced Eye Care Associates
Providence, RI
05.2022 - Current
- Process medical records requests from outside providers according to facility, state, and federal law.
- Respond to patient inquiries to provide information and details of medical records.
- Print and photocopy documents to provide patients with copies of medical records.
- Support medical staff by providing organized and accurate medical records.
- Maintain confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Follow exact procedures for handling transfers and other releases of medical records.
- Sort and distribute incoming and outgoing medical records.
- Assist in preparation of medical reports for external parties.
Dietary 11 Years, EVS 4 Years, Unit Secretary
Women And Infants Hospital
09.1987 - 02.2022
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Helped facilitate training of new secretaries.
- Monitored inventory levels and advised management of need for replenishment.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Arranged for patient transports to and from other hospitals.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Facilitated lab orders and medication administration.
- Received and routed laboratory results to correct clinical staff members.
Substitute Teacher
Providence School Department
Providence, RI
08.2002 - 06.2005
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Assigned, explained and graded homework.
- Administered and graded tests and quizzes and reported performance to primary teacher.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Administered standardized assessments with strict requirements and documented information in permanent records.
Education
Master of Arts - Elementary Education
Rhode Island College
Providence, RI05.2002
Bachelor of Arts - Communications
Rhode Island College
Providence, RI05.1994
Skills
- Administrative Tasks
- Critical Thinking
- Verbal and Written Communication
- Adaptable and Flexible
- Computer Proficiency
- Patient Health Information Access
- HIPAA Compliance
- Customer Service
- Organization and Time Management
- Collaboration and Teamwork
Additional Information
Awakening Church 2016 to Current
Usher
Greeter
I Love My City events
Crew Leader
Timeline
Medical Records
Advanced Eye Care Associates
05.2022 - Current
Substitute Teacher
Providence School Department
08.2002 - 06.2005
Dietary 11 Years, EVS 4 Years, Unit Secretary
Women And Infants Hospital
09.1987 - 02.2022
Master of Arts - Elementary Education
Rhode Island College
Bachelor of Arts - Communications
Rhode Island College