Stephanie Maust
Fairfield,PA
Summary
Dynamic content creator and moderator with a track record of growing a Twitch audience to 2,700 followers and enhancing community engagement. Expert in streaming software and proficient in audience engagement strategies. Demonstrated exceptional communication and problem-solving skills as a self-driven professional. Proven reliability in managing diverse tasks across various roles, including child care, highlighting strong organizational abilities.
Overview
18
18
years of professional experience
Work History
CONTENT CREATOR AND STREAMER
Twitch
01.2020 - Current
- Created and managed engaging live streams, growing an audience of 2,700 followers
- Developed content strategies and interactive elements to enhance viewer engagement
- Utilized streaming tools and software to ensure high-quality broadcasts and resolve technical issues
- Monitored live chat to enforce community guidelines and foster a positive environment
- Assisted streamers with real-time moderation tasks and viewer interactions
- Provided feedback to improve streaming experiences and community engagement.
MODERATOR
Various Twitch Channels
06.2019 - Current
- Assisted streamers with real-time moderation tasks and viewer interactions
- Provided feedback to improve streaming experiences and community engagement.
- Collaborated with fellow moderators to create a safe, inclusive online environment for users.
- Enhanced user experience by addressing and resolving conflicts in online forums.
- Developed guidelines and best practices for maintaining a respectful, professional tone in online discussions.
- Boosted community engagement through timely responses to comments and inquiries.
- Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
CHILD CARE PROVIDER
Self-Employed
01.2011 - Current
- Provided high-quality care for children, including educational activities, meal preparation, and transportation
- Developed and maintained daily schedules to support child development and family needs
- Communicated effectively with parents to ensure a collaborative approach to child care.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Introduced children to educational games and activities to boost learning.
DIRECT SALES
Younique
01.2014 - 01.2020
- Demonstrated expertise in identifying customer needs, developing relationships, and closing sales deals
- Consistently exceeded sales targets, contributing to revenue growth and business expansion
- Trained and mentored new sales team members, increasing overall team productivity
- Maintained excellent customer service, ensuring high customer satisfaction and loyalty
- Managed a team of indirect sales representatives responsible for meeting assigned goals and objectives
- Created reports on sales trends, performance metrics, and customer feedback to identify areas for improvement.
CASHIER/FLORAL DEPARTMENT ASSOCIATE
Giant Food Store
01.2007 - 01.2012
- Operated cash registers and handled customer transactions
- Provided excellent customer service and resolved inquiries
- Created floral arrangements and assisted with scheduling.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
Education
HIGH SCHOOL DIPLOMA WITH HONORS -
Gettysburg Area High School
Gettysburg, PA06.2007
Skills
- Excellent written and verbal communication
- Strong organizational and time management skills
- Exceptional customer service and problem-solving abilities
- Self-Driven and Motivated
- Organizational Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
- Adaptability and Flexibility
- Punctual and Dependable
- Active Listening
- Relationship Building
Timeline
CONTENT CREATOR AND STREAMER
Twitch
01.2020 - Current
MODERATOR
Various Twitch Channels
06.2019 - Current
DIRECT SALES
Younique
01.2014 - 01.2020
CHILD CARE PROVIDER
Self-Employed
01.2011 - Current
CASHIER/FLORAL DEPARTMENT ASSOCIATE
Giant Food Store
01.2007 - 01.2012
HIGH SCHOOL DIPLOMA WITH HONORS -
Gettysburg Area High School
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