Summary
Overview
Work History
Education
Skills
References
Work Availability
Quote
Timeline
Hi, I’m

Stephanie McAdam

Grayslake,IL

Summary

Seeking a challenging position as a Phlebotomist or medical assistant in the health care industry where my experience of three years as a donor specialist/medical assistant. My educational background, dedication to patient care, and quality work ethic will contribute to the success of the organization.

Authorized to work in the US for any employer

Overview

10
years of professional experience

Work History

Pinky's Westside Grill
Huntersville, NC

Host/Expo/Server Assistant
03.2021 - 08.2021

Job overview

Food expeditor acted as a liaison between the kitchen staff and wait staff. Also to take customers to-go orders on the phone as well as on tablets. I Ran food to tables from the kitchen, also set up trays to be run by other expo staff, boxed up to-go orders as they came in. Was also the liaison for the wait staff in fixing orders for customers that we're not done correctly. Helped managers with my customer service skills to the patrons who were dining that may have been having a bad experience with their server.

Stocked kitchen supplies for the next day.

Cleaner and sanitized after my shifts were over.

Lifesource Blood Service
Rosemont, IL

Donor Specialist/Phlebotomy Technician
08.2011 - 08.2014

Job overview

Collecting blood donations for largest blood bank in IL

  • Took vitals, did charting, and took relevant information during exam interviews, in order to ensure safe, and suitable blood donations based on FDA regulations
  • Used phone management skills to provide accurate information, make appointments, and assist donors with blood donations to ensure quality outcome
  • Roll of charge/Lead Phlebotomist
  • Drew blood from donors, as well as sealing units to prevent contamination
  • Inventory of supplies to run fixed donation sites
  • Part of traveling mobile team drawing a successful amount of blood to supply area hospitals based on their needs
  • Auditing charts and FDA regulated donation records once completed, to ensure safe product for area hospitals
  • Collected blood for Autologous and Directed donations while maintaining contact with hospitals providing care to patients

Education

Everest College - Skokie
Skokie, IL

Associate of Science from Medical Assisting
10.2011

University Overview

College of Lake County
Grayslake, IL

Some College (No Degree) from Phlebotomy
12.2008

University Overview

  • 2008 - Honor Roll

Skills

  • Food Running
  • Takeout Order Processing
  • Safe Food Handling
  • Food Station Setup
  • Payment Processing
  • Cleaning and Sanitation
  • Menu Memorization
  • Server Support
  • Customer Service
  • PPE Use
  • Friendly, Positive Attitude
  • venipuncture
  • medical technology
  • injections
  • vital signs
  • Attention to Detail
  • Calm Under Pressure
  • Good Telephone Etiquette
  • Interpersonal Communication
  • PPE Compliance
  • Excellent Communication
  • Self-Motivated
  • Teamwork and Collaboration
  • Planning and Coordination
  • Dependable and Responsible
  • Multitasking Abilities
  • Problem-Solving
  • MS Office
  • Decision-Making

References

References
References available upon request.
Availability
See my work availability
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Available
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Host/Expo/Server Assistant
Pinky's Westside Grill
03.2021 - 08.2021
Donor Specialist/Phlebotomy Technician
Lifesource Blood Service
08.2011 - 08.2014
Everest College - Skokie
Associate of Science from Medical Assisting
College of Lake County
Some College (No Degree) from Phlebotomy
Stephanie McAdam