Alexis Walker
Fort Worth
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Prioritizes teamwork to get the task done most efficiently.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Server, Bartender, Expo, Host, and Delivery Driver
Righteous Foods
Fort Worth
08.2021 - Current
- Provided great customer service in high-volume dining environment.
- Managed table assignments and ensured timely service for guests.
- Collaborated with kitchen staff to fulfill customer orders accurately.
- Took and processed orders accurately and efficiently.
- Maintained cleanliness and organization of dining areas.
- Provided excellent customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Prepared drinks according to standard recipes.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Handled payments and managed cash register transactions.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Resolved customer complaints with professionalism and care.
- Stocked supplies and prepared dining areas for service shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Garnished dishes and beverages to serve visually appealing menu items.
Education
R.L. Paschal High School
Fort Worth, TXSkills
- Customer service
- Order processing
- Point of sale operation
- Food safety compliance
- Cash handling
- Team collaboration
- Employee training
- Conflict resolution
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Strong work ethic
- Dietary restrictions knowledge
- Memory retention
- Food safety practices
- Task prioritization
- Service prioritization
- Ordering procedures
- Shift management
- Supply restocking
- Multitasking and organization
- Food running
- Order delivery practices
- Price memorization
- Point of sale (POS) system operations
- Calm demeanor
Accomplishments
- Section leader for band in high school
- Least amount of voids on orders
- Shift lead
Affiliations
- Pickleball
- Traveling
- Gardening
- Flower arrangements
- Cook
Languages
Spanish
Limited
Certification
- Food Handler Certification
- TABC Certification
References
References available upon request.
Timeline
Server, Bartender, Expo, Host, and Delivery Driver
Righteous Foods
08.2021 - Current
R.L. Paschal High School