Stephanie McKee
Summary
Offering twenty-five years experience managing Air and Ocean Import, Export, Rail , Border Crossing shipments with U.S. Customs Brokers, Freight Forwarders and Importers of Record. Detailed problem solving, knowledge of U.S. Customs compliance, interpreting U.S. Customs rules and regulations, classification for duty, filing formal and informal entries with U.S. Customs in multiple U.S. ports, in bond entries, filing free trade zone, deferred duty and duty drawback, filing prior notice with FDA, building FDA product codes, importer security filing, international and domestic rate negotiations, international and domestic traffic, filing U.S. Customs continuous bonds and single entry bonds, preparing marine insurance documentation purchasing and order management with superior customer service for Global Accounts. Experience with HTSUS, Microsoft Office Suite, PowerPoint, AS 400, SAP/ERP Software, PTT, 214, ACE etc. Certified Customs Specialist, TSA / STA Certified, Hazmat / Dangerous Goods Certified, Forklift Certified.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Customs Specialist
IMC Global Solutions
Memphis, TN
09.2014 - 01.2019
- Responsible for monitoring Air / Ocean / Rail Import and Export shipments from time of purchase order with manufacturers to proof of delivery at final destination.
- Working closely with PGA and OGA to regulate commodities and ensure Customs Compliance and Due Diligence on every entry we handle.
- Submit Customer Billing in timely manner, paying great attention to detail ensuring entries are compliant with CBP, verify correct HTSUS for all products, confirm duty payments submitted on time to avoid fines and penalties.
- Ensure vendor invoices are accurate per the RFQ and approved in a timely manner, review vendor rates on a monthly basis confirming competitive.
- Maintain daily reports for all customers reflecting current status, transit time, ETA, delays, notating any service fail.
Air Freight Coordinator /Dispatcher / Global Trainer
Kuehne and Nagel
Memphis, TN
03.2012 - 09.2014
- Provide quotes for all Import / Export airfreight, transportation, warehousing, clearance fees, Customs requirements, associated fees due within one hour from time customer submits request.
- Schedule bookings Import and Export air freight shipments, maintain reports for all customers confirming received product within requested transit, communicate delays, and monitor from origin to destination.
- Ensure all Event Codes with current status of shipment are updated, accurate in system as tracking offered Real Time for each event that transpired from time purchase order was received to proof of delivery.
- Provide documentation for Customs Clearance per SOP on Global Accounts and ensure Brokerage has all details to provide "wheels up" clearance.
- Pay Import Service Fees, Collect Air Freight and any related charge per Incoterms in advance in various ports, educating colleagues on requirements per airport of destination.
- Invoice all customers before flight arrival, ensuring K & N obtains payment in full before statement date or that customer pays duty to U.S. Customs via ACH, making certain to educate each IOR to understand their responsibility and consequences, associated fines, penalties that could be assessed if late.
- Approve Vendor Invoices, confirming information is correct, coordinating with accounting for payments to be submitted per SOP, reviewing monthly to ensure we offer most efficient, competitive rates in each lane and communicate that with customers.
Purchasing Import Agent / Inventory Management
Asia Sourcing Corporation / 55 Corporation
Memphis, TN
09.2009 - 03.2012
- Handle purchasing and consolidating Import shipments from multiple manufacturers in China.
- Responsible for monitoring inventory using SAP/ERP software to ensure orders will be filled on time, plan for peak season or plant shut down situations accordingly.
- Review samples from factory, obtain approval from customer so that purchase orders are submitted and production deadlines, quantities were met without fail providing quality products.
- Prepare documents to include in filing entry and obtaining U.S. Customs Clearance: Commercial Invoice, Packing List, OBL, ISF Detail, Classify and provide HTS and SPI.
- Review, approve samples confirming details listed on drafts, assist customer with filing patents and a variety of services to meet customers' needs.
- Prepare Export Documentation, ship models, samples to multiple manufacturers in Asia, document all correspondence in detail until sample approval obtained from customer, oversee production and monitor products closely to ensure finished product reflects exact specifications.
- Responsible for cost negotiations both International and Domestic, multiple modes of transportation, many destinations, various vendors offering variety of services specific to customer needs.
- Schedule and dispatch International, Domestic pickups, deliveries to customers, factories and reflect in daily report.
- Work closely with freight forwarders, brokers, U.S. Customs, OGA, carriers to ensure Shipments arrive on time, expedite shipments, facilitate Customs Exams, File PTT and all payments, additional documentation or information needed to obtain Customs Release.
Import Specialist/ Dispatcher
Expeditors International
Memphis, TN
09.2006 - 09.2009
- Review Import documents for Air/ Ocean shipments, confirming all details in order, Customs Compliance Confirmed per shipment, before submitting entries to Customs for Clearance to maintain Integrity with Customs, OGA, Vendors and Customers.
- Offer superior customer service that reflects in attention to detail, accepting responsibility for Global Accounts and ensure each is handled in a manner that set our services apart from other Brokers, striving daily to surpass transit times, entries submitted, errors, delays and each aspect measured and reported to ensure accountability, ownership.
- Submit payments to Steamship Lines, Truckers, Warehouses and any vendor in a timely manner.
- Dispatch deliveries in advance, coordinating appointments, special requirements per shipment and monitor to execute per SOP.
- Update system with event codes or delay so that Customers receive correct information 100 percent of the time without fail.
- Maintain payroll details, trucker logs and supervise in house truckers delivering LTL, FTL, arranging daily pick-ups / drop offs for Exports meeting strict time restraints and surpassing requirements to offer award winning customer service and performance.
Import Agent / Dispatcher/ BreakBulk
Eagle Global Logistics / Ceva International
Memphis, TN
09.1999 - 09.2006
- Handle all documentation for Import/ Export shipments, includes turning over to IOR Broker and collect any fees per SOP.
- Review documents for accuracy, submit all details to U.S. Customs to obtain Customs Release.
- Arrange deliveries, negotiating rates with vendors to offer best service at competitive prices.
- Reviewing Customs Rules and Regulations, staying up to date on every required detail that is required per customer to ensure all information submitted is accurate.
- Provide updates to customers daily via email, telephone or prepare report per SOP that reflects details needed by each customer to maintain Global Accounts.
- Invoice customers at time of entry and ensure payment received and posted per SOP requirements.
- Submit payments to vendors, facilitate CET or any fee required for shipment to be available before arrival at destination.
Education
Certified Customs Specialist - Customs Brokerage
National Customs Brokers and Forwarders Association of America
04.2016
Southwest Community College
01.2002
Millington Central High School -
01.1992
Skills
- Supervising Experience
- Operations Management
- Data Entry
- Accounting
- Outlook
- Business Development
- Microsoft Word
- Customer Service
- Excel
- Payroll
Certification
- Certified Customs Specialist
- TSA / STA Certified
- Hazmat / Dangerous Goods Certified
- Forklift Certified
- Certified Customs Specialist, Present
- Forklift Certified, Present
- Hazmat, Present
Assessments
- Critical Thinking, Proficient, 07/01/19, Using logic to solve problems.
- Teamwork: Interpersonal Skills, Highly Proficient, 07/01/19, Resolving disputes, solving team problems, and understanding nonverbal cues.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Certified Customs Specialist
IMC Global Solutions
09.2014 - 01.2019
Air Freight Coordinator /Dispatcher / Global Trainer
Kuehne and Nagel
03.2012 - 09.2014
Purchasing Import Agent / Inventory Management
Asia Sourcing Corporation / 55 Corporation
09.2009 - 03.2012
Import Specialist/ Dispatcher
Expeditors International
09.2006 - 09.2009
Import Agent / Dispatcher/ BreakBulk
Eagle Global Logistics / Ceva International
09.1999 - 09.2006
Certified Customs Specialist - Customs Brokerage
National Customs Brokers and Forwarders Association of America
Southwest Community College