Summary
Overview
Work History
Skills
Timeline
Generic

Stephanie Mejia

Thousand Oaks,CA

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Malibu, California
06.2024 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Gift Shop Cashier

Bubba Gump Shrimp
Honolulu, HI
08.2019 - 12.2024
  • Performed opening and closing procedures as required by management policies.
  • Maintained accurate records of transactions using appropriate systems.

Waitress/Bartender

Cronies Sports Grill
Agoura Hills, California
06.2021 - 05.2024
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers and provided menus.
  • Performed basic math calculations when computing bills for customers' meals.
  • Took orders for food and drinks and delivered them to guests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Performed opening and closing duties including restocking supplies.
  • Stocked ice bins and coolers as needed throughout shift.
  • Assisted in setting up the bar for service shift.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Busser

North Ranch Country Club
Westlake Village, California
04.2021 - 05.2024
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Ensured that each table was properly set before seating guests.
  • Inspected dining room furniture for cleanliness prior to seating guests.

Cashier

Parma Pizzeria Napoletana
Thousand Oaks, California
06.2020 - 04.2021
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Hostess

Hard Rock Cafe
Honolulu, HI
01.2020 - 05.2020
  • Monitored dining room activity to ensure compliance with health regulations.
  • Greeted customers and provided them with menus.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Skills

  • Food Preparation
  • POS Systems
  • Menu Memorization
  • Opening and closing duties
  • Cash Handling
  • Beverage Preparation
  • Professional Demeanor
  • Conflict Mediation
  • Speedy and efficient
  • Exceptional customer service

Timeline

Barista

Starbucks
06.2024 - Current

Waitress/Bartender

Cronies Sports Grill
06.2021 - 05.2024

Busser

North Ranch Country Club
04.2021 - 05.2024

Cashier

Parma Pizzeria Napoletana
06.2020 - 04.2021

Hostess

Hard Rock Cafe
01.2020 - 05.2020

Gift Shop Cashier

Bubba Gump Shrimp
08.2019 - 12.2024

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Stephanie Mejia