Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephanie Melton

Newcastle,IN

Summary

Dynamic Assistant Manager with a proven track record at Arbys, enhancing customer experience through exceptional service and staff leadership. Skilled in customer relations and money handling, I excel in creating a positive work environment and boosting team efficiency. Achieved significant reduction in cash discrepancies, demonstrating strong problem-solving and staff supervision abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Arbys
07.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Team Member

Arbys
07.2015 - 07.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Front Desk Receptionist

Comfort Inn & Suites
06.2012 - 07.2015
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Occasionally cleaned rooms.
  • Laundry, breakfast

Education

High School Diploma -

New Palestine High School
New Palestine, IN
06-2012

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management

Certification

ServSafe


Languages

English
Native or Bilingual

Timeline

Assistant Manager

Arbys
07.2020 - Current

Team Member

Arbys
07.2015 - 07.2017

Front Desk Receptionist

Comfort Inn & Suites
06.2012 - 07.2015

High School Diploma -

New Palestine High School
Stephanie Melton