Stephanie Mena
Miami,FL
Summary
I am a Coordinator with a strong track record at New Life Plastic Surgery, where I successfully managed complex schedules and contributed to increased team productivity. I bring solid experience in data entry, workflow improvement, and relationship building, allowing me to streamline processes and support smoother day to day operations. By facilitating timely project completion and maintaining clear communication across multiple departments, I consistently help strengthen overall organizational efficiency. I am committed to delivering exceptional service and dependable support in fast paced, high demand environments.
Overview
2026
2026
years of professional experience
Work History
Coordinator
New Life Plastic Surgery
Miami, FL
10.2023 - Current
- Facilitated the organization of timelines and schedules for diverse team efforts.
- Supported team members by organizing meeting agendas and documenting minutes.
- Enhanced internal workflow efficiency through comprehensive process documentation.
- Coordinated departmental interactions to improve the flow of project information.
- Managed project tracking systems to guarantee tasks and deliverables were completed on time.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Researched best practices to improve operational efficiency within the coordination processes.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Contributed to the development of process documentation for internal workflows.
- Facilitated communication between departments to streamline project updates and information sharing.
- Maintained project tracking systems to ensure timely completion of tasks and deliverables.
- Prepared reports summarizing progress on ongoing projects for management review.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Patient Transporter
Baptist Hospital of Miami
Miami, FL
2022 - 2023
- Transported patients safely between departments, ensuring comfort and support throughout procedures.
- Assisted nursing staff by preparing patients for imaging and surgical appointments, enhancing workflow efficiency.
- Maintained cleanliness and organization of transport equipment to uphold hospital safety standards.
- Communicated effectively with healthcare teams to coordinate timely patient transfers and minimize delays.
- Monitored patient vital signs during transport, reporting any changes to medical personnel promptly.
- Implemented efficient routing strategies for patient transportation, reducing wait times across departments.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Coordinated with medical staff to ensure smooth transfer processes for patients.
- Ensured timely arrival for appointments, managing patient transport schedules efficiently.
- Cleaned, sanitized and moved hospital equipment.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Education
Associates - Sonography
Miami Dade College
Miami, FLSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Relationship building
- Schedule coordination
- Recordkeeping
- Schedule management
- Event coordination
- Database management
- Information collection
- Medical terminology
- Data retrieval systems
- Problem-solving
- Time management
- Attention to detail
- Clear communication
Accomplishments
Exceeded performance goals.
Improved a process or increased efficiency.
Solved a complex problem or implemented a new system.
Trained colleagues and managed to finish work in timely manner.
Languages
Spanish
Native or Bilingual
Timeline
Coordinator
New Life Plastic Surgery
10.2023 - Current
Patient Transporter
Baptist Hospital of Miami
2022 - 2023
Associates - Sonography
Miami Dade College