Stephanie Mendoza
Chicago,IL
Summary
Customer-oriented professional with experience in fast-paced environments. Strong communication and teamwork skills enhance adaptability and a commitment to delivering exceptional service. A background in psychology fosters understanding of diverse perspectives, effectively managing challenging situations and creating positive interactions.
Overview
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Target Team Member
Target
Chicago, IL
08.2025 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Operated cash register, processed transactions, and balanced cash drawer.
- Stocked shelves efficiently, ensuring product availability and presentation.
- Maintained cleanliness and organization of sales floor and stock areas.
- Followed safety protocols to ensure a secure shopping environment for customers.
Barista
Starbucks
Chicago, USA
06.2023 - 05.2025
- Prepared and served a variety of coffee drinks, teas, and other beverages.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Obtaining a positive relationships with customers by providing friendly, strong relationships with regulars and new customers.
- Demonstrated multitasking skills by managing multiple orders simultaneously while ensuring high product quality.
- Restocked supplies throughout the day to ensure an efficient workflow.
- Developed strong familiarity with various coffee and tea offerings to enhance customer service.
- Obtaining positive relationships with customers by providing friendly, strong relationships with regulars and new customers.
Crew Member
AMC
Chicago, USA
11.2022 - 04.2023
- Greeted customers warmly, fostering positive experiences and enhancing overall satisfaction.
- Resolved customer complaints effectively, maintaining professionalism and reinforcing customer loyalty.
- Handled customer complaints in a professional and courteous manner.
- Trained new employees on operational policies and procedures, promoting efficient service delivery.
Education
Bachelor - Psychology
National Louis University
Chicago, IL 09.2022 - 08.2026
High School Diploma -
Carl Schurz Highschool
Chicago, IL 08.2018 - 06.2022
Skills
- Customer service
- Product knowledge
- Point of sale
- Inventory management
- Sanitation practices
- Customer engagement
- Issue resolution
- Flexibility in tasks
- Team player
- Reliability
- Store maintenance
- Professionalism
- Goal driven
Languages
- English
- Spanish
Timeline
Target Team Member
Target
08.2025 - Current
Barista
Starbucks
06.2023 - 05.2025
Crew Member
AMC
11.2022 - 04.2023
Bachelor - Psychology
National Louis University
09.2022 - 08.2026
High School Diploma -
Carl Schurz Highschool
08.2018 - 06.2022