Stephanie Mixco
Lexington,MA
Summary
Proactive and customer-focused, I excelled at Roche Brothers Supermarkets by enhancing customer satisfaction and fostering loyalty through exceptional service and efficient complaint resolution. Demonstrated leadership in team collaboration and safety improvement, alongside proficiency in cash handling and coffee machinery operation. My adaptability and team player attitude contributed significantly to workplace productivity and performance enhancement.
Overview
4
4
years of professional experience
Work History
Barista/Cashier
Roche Brothers Supermarkets
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Crew Member
Marshalls
02.2021 - 11.2023
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cashier
- Stock the shelves the merchandise
- Assisted other team members to achieve goals.
- Price tag the items
- Manage the fitting room service
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Filling in for other people absents
Education
High School Diploma -
Watertown High School
Watertown, MA06.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Adaptive and creative
- Cash Register Operation
- Excellent memory
- Team Leadership
- Hospitality service expertise
- Coffee machinery
- Performance Improvement
Timeline
Barista/Cashier
Roche Brothers Supermarkets
01.2024 - Current
Crew Member
Marshalls
02.2021 - 11.2023
High School Diploma -
Watertown High School
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