Stephanie Montecinos
Riverbank,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Los Angeles, CA
09.2021 - 10.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Retail Sales Associate
Carter’s
Los Angeles, CA
05.2020 - 08.2021
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
El Pollo Loco
Culver City, CA
03.2016 - 12.2018
- Maintained a steady flow in Drive Thru
- Provided exceptional customer service to all guests, ensuring their satisfaction with their dining experience
- Prepared and cooked food items according to company standards
- Maintained a cleaned and organized work area, ensuring health and safety regulations were met.
Education
High School Diploma -
University High School
Los Angeles, CA06.2014
Skills
- Exceptional customer
- Process Control
- Problem-Solving
- Strong Communication and Interpersonal Skills
- Professional Demeanor
Timeline
Barista
Starbucks
09.2021 - 10.2023
Retail Sales Associate
Carter’s
05.2020 - 08.2021
Cashier
El Pollo Loco
03.2016 - 12.2018
High School Diploma -
University High School