Altomese Joy Davis
Oakland,OR
Summary
Dynamic sales professional with a proven track record excelling in customer engagement. Great at upselling and repeat business relationships, Consistently achieves goals. Skilled in merchandise display and artistic concepts. Exceptional at building customer trust and confidence. Excellent team player, enhancing the shopping experience and driving repeat business.
Overview
15
15
years of professional experience
Work History
Sales Associate
Ashley Furniture Industries, Inc
Emeryville, CA
02.2017 - 05.2024
- Organized Merchandise and fixtures to maintain store's visual appeal, engaged customers in conversation to know their purchasing goals, and promoted excellent merchandise.
- Built relationships with customers to encourage repeat business.
- maintained a good workflow and team appreciation with team members.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales and Product Specialist
Vitality
280 Jefferson Street San Francisco, CA
04.2011 - 02.2017
- Provided expert knowledge on specific features or of the product line.
- Assisted with demonstrations for products and services to showcase functionality.
- Trained and provided coaching to junior team members. to explain product functions
- Maintained costumer engagement by providing exceptional product support and addressing questions in a supportive manner
- Collected phone numbers and email addresses to contact customers for follow-ups.
- Reviewed customer feedback, to enhance valuable future product offerings..
- Enhanced customer experience with friendly interactions.
- Developed strong, honest and open customer relationships by presenting informational and products well suited for customer's needs.
- Encouraged clients to regularly check in for new product offerings inbetween calls to them.
- Calling former client lists to make former str clients aware of new items.
Sales Lead
Bobs Furniture
Paramus, NJ
04.2009 - 02.2011
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Achieved and consistently met sales goals.
Education
Associate of Arts - Interior Design And Artistic Concepts
Traphagen School of Design
Park Avenue South, New York, NY.Skills
- Excellent people skills
- Teamwork
- Problem-solving skills
- Exceptional customer
- Relationship building
- Flexible schedule
- Great Communication Skills
- Customer needs assessment
- Product sales
- Upselling
- Professional demeanor
- Merchandise display
- Display setup
- Brand promotion
Timeline
Sales Associate
Ashley Furniture Industries, Inc
02.2017 - 05.2024
Sales and Product Specialist
Vitality
04.2011 - 02.2017
Sales Lead
Bobs Furniture
04.2009 - 02.2011
Associate of Arts - Interior Design And Artistic Concepts
Traphagen School of Design