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Health Information Manager (Medical Records) - SNF

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Experienced healthcare quality leader with extensive experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, medical record retrieval operations, HEDIS and stakeholder engagement, ensuring organizational goals are met efficiently. Proven ability to lead programs, optimize workflows, analyze large datasets, and deliver operational improvements that drive measurable outcomes. Effective communicator with experience collaborating across clinical, operational, and technical teams to resolve systemic issues and enhance performance. Proficient in client-facing communication, training development, continuous improvement, and team leadership within matrixed environment

Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations. Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.

Experienced with leading customer service teams to deliver top-tier support. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of fostering team collaboration and maintaining service quality.

Adaptable healthcare professional with a versatile background in medical records management and customer service. Known for strong attention to detail and effective problem-solving skills, contributing to enhanced patient satisfaction and operational efficiency.

Stephanie Morales

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Medical Records Collector

Patient Operations Specialist

Licensed Vocational Nurse (LVN)

Licensed Vocational Nurse (LVN)

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Medical Records Collector

High School Diploma - undefined

Patient Operations Specialist

Licensed Vocational Nurse (LVN)

Licensed Vocational Nurse (LVN)

Licensed Vocational Nurse (LVN) -

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